Mortgage Loan Officer

Competitive signing bonus available, commensurate with experience and existing production portfolio.
Starting pay for successful applicants is generally within the minimum to midpoint of the pay range. Our consideration for pay is designed to support career growth and development over time. Offers extended on a variety of job-related factors, including but not limited to individual experience, knowledge, training, education, geographic location, market demands and internal equity.

Hybrid remote 60 miles from Clarksville, TN

Responsible for origination of mortgage loan products as offered through the mortgage loan department. Contacts and creates relationships with potential mortgage loan clients, marketing the Credit Union’s services to various outside parties, and securing mortgage loan engagements with new and existing customers of the Credit Union. Conducts initial pre-qualification interviews and prepares loan application packages and necessary documentation, acting as liaison to branch staff by conducting training in the same.

Conveys policies for extension of credit in accordance with the Credit Union and secondary investor guidelines, meeting mortgage loan scheduling and documentation requirements, as well as production expectations as determined by the Vice President, Mortgage Origination. Serves members, prospective members, builders, developers, and Realtors promptly and professionally, networking to cross-sell the Credit Union’s services.

Generate new mortgage loan clients for the Credit Union and new mortgage loans from existing clients of the Credit Union.

• Research, visit, call, contact, network and communicate with existing and prospective customers of the Credit Union – and referral sources of the same – regarding their financial and mortgage-related needs and/or opportunities for sales. Such should usually be done in-person with the specific design to develop borrower leads.
• Establish and maintain effective and professional business relations with Credit Union members, Realtors, building professionals and other potential sources of business. Maintain, project, and protect the Credit Union’s professional reputation.
• Intentionally, strategically and professionally market Credit Union products and services to existing and prospective customers and/or referral sources. Promptly answer questions, respond to requests, and resolve problems related to any product or service provided by the Credit Union, particularly those pertaining to mortgage loans. Take advantage of opportunities to cross-sell the Credit Union’s products and services.
• Perform these functions on a regular basis, no less than every work week, and most often outside the Credit Union’s place of business.

Effectively and professionally complete other loan origination functions, incidental to the acquisition of additional business.

• Interview, take applications, and process preliminary documentation on loan requests. Discuss loan alternatives, credit criteria, interest rates, and loan documentation in such a manner as to elicit positive responses from members and potential customers. Perform these functions at the member’s or potential customer’s convenience, most often at locations other than the Credit Union’s facilities, such as the client’s home or place of business.
• Perform follow-up work necessary to achieve conditional approval within established time frames.
• Promptly and courteously notify member or prospective client if loan is referred back to Loan Officer because of problem ratios or credit ratings.
• Advise members or prospective clients of loan approval or denial. Explains loan denials precisely and clearly.
• Complete lending operations in accordance with established Credit Union policies and legal requirements.

Establish and maintain effective communication and coordination with Credit Union personnel and with management.

• Coordinate functions with related departments and Branches and provides support as needed. Loan Officer will act as liaison to branch staff and will be responsible for training of branch personnel in mortgage loan products and completing online…