Store Manager, Retail & Store Manager

The Store Manager is responsible for playing a critical role in providing support to merchandising, operational and human resources functions for an individual store to achieve or exceed planned sales and profits. This position requires a proactive and vigilant individual who remains highly engaged with customers, demonstrates integrity, effective communication skills, and the ability to work effectively in a dynamic retail setting.

The Store Manager builds a positive work culture, drives employee involvement, and supports change‑management efforts within the organization.

• Recruit, interview, hire, counsel, and terminate staff, ensuring legal compliance and internal processes.
• Maintain financial controls, including shrink, payroll, and other operating expenses.
• Maintain proper inventory controls, facilitate inventory transactions and enforce compliance standards for shrink control.
• Monitor sales activities to ensure customers receive satisfactory service.
• Direct and supervise employees engaged in sales, inventory‑taking, cash receipt reconciliation, and customer services.
• Ensure staff adherence to all Citi Trends, Inc. policies and procedures.
• Perform other duties as assigned.

• Excellent communication and organizational skills.
• Ability to work a flexible schedule, including nights and weekends.
• Ability to perform basic mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

• High school diploma or equivalent.
• 3–5 years of retail experience as a Store Manager (or 5–7 years total retail experience).

• Work 45 hours per week; perform the essential physical functions listed below with or without accommodation.
• Squat, kneel, or stoop (frequently to continuously).
• Stand, bend, or walk (frequently to continuously).
• Twist (occasionally to frequently).
• Reach above shoulder (occasionally to frequently).
• Lift or carry (occasionally to frequently).
• Push or pull (occasionally to frequently).
• Use hands with manual dexterity, grasping (frequently to continuously).

Equal employment opportunities are provided to all employees and applicants. Discrimination and harassment of any type based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws is prohibited.