Customer Service Representative

Description

Lend Nation is looking for an energetic, positive full‑time Customer Service Representative to join our team!

This full‑time entry‑level position is located at Store 4505, 634 S State St, Clarksdale, MS 38614.

The role offers great potential for the right candidate. We seek a team player with a mature work ethic, integrity, an achieving personality, and exceptional customer service skills.

• Complete cash transactions for our customers
• Initiate customer loans
• Contact customers about past‑due debt payments and make collection attempts
• Work rotating shifts, including some Saturdays;
  Sundays off

• Previous debt collection experience is a plus
• Excellent customer service skills
• Cash handling experience
• Ability to operate computers and standard office equipment preferred
• Safe, secure, reliable transportation; valid driver’s license and maintain auto insurance
• Ability to work with minimal supervision
• Reliable attendance is essential
• Minimum age 18 years
• Proof of eligibility to legally work in the United States

• Monthly bonus program
• Steady hours, paid time off, paid holidays

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance
• Benefits available to full‑time employees, with varying lengths of employment

QCHI (Lend Nation) is a leading customer‑focused provider of convenient financial solutions that meet the immediate needs of mainstream consumers. With more than 30 years of experience, QCHI has grown to become a trusted leader in the alternative financial services marketplace, primarily providing credit options for consumers under‑served by traditional banking institutions. Additionally, they have expanded services to include small businesses.

Operating in the specialty finance industry, QCHI provides services through a network of approximately 230 branches in the United States and online in the U.S. under the brands Lend Nation and 310‑Loan in Canada.

QCHI provides consumers easy and hassle‑free access to a variety of short‑term loans as well as additional services such as check cashing and bill pay. Knowing that today's customer seeks convenient options and speed, QCH’s products and services are focused on providing the financial solutions customers need and appreciate.

The specialty finance consumer loan industry is rapidly evolving as customers search for greater convenience through online transaction capabilities and a broader spectrum of loan products. To meet these customer needs, improvements in technology, product/process development and innovation are critical to gaining market share and competitive scale.

Geographically, QCHI’s headquarters is based in Lenexa, Kansas. QCHI has approximately 700 employees across the United States.

QCH / Lend Nation is an Equal Opportunity Employer.