Services Administrator - Mail, Archive & Printing Services

Department of Mail, Archive & Printing Services (M.A.P.S.) Position Summary

The Service Administrator provides essential operational and financial support for the Printing, Mail, and Archival services at Rogers State University. This position is responsible for the execution of print jobs of all sizes and complexities, the coordination of physical record preservation or archiving, and the accurate processing of departmental billing for the campus. This role requires a strong attention to detail and the ability to stay on track while managing multiple projects in a fast-paced environment.

The Service Administrator must be able to manage time well and work effectively as part of a team while handling their own specific responsibilities. Success in this role depends on the ability to keep the team and other university departments consistently updated and informed.

• Printing and Mail Execution:
  Responsible for the production of all sizes of print jobs, from standard small-run documents to large-scale, high-complexity projects;
• Chargeback Processing:
  Responsible for the calculation, entry, and reconciliation of both printing and mail chargebacks to ensure accurate departmental billing;
• Archival Coordination:
  Oversees the collection, physical organization, and manual labeling of university records and historical materials;
• Physical Preservation:
  Implements best practices for the physical storage, shelving, and environmental monitoring of archival materials to prevent deterioration;
• Financial Coordination:
  Processes outside billing, generates invoices, tracks payments, and maintains accurate data entry for all service charges from other campus departments monthly;
• Record Retention:
  Monitors and follows established record retention schedules in accordance with university policy and legal requirements;
• Research Support:
  Facilitates requests for archival research and oversees the secure handling of physical documents during review;
• Documentation and Reporting:
  Creates and maintains "how-to" manuals for M.A.P.S. workflows and prepares detailed operational reports regarding mail/print volumes and archival intake.

• Ability to lift and move archival boxes, paper stock, and mail bins (standard 30–40 lbs);
• Ability to stand for extended periods while operating printing and mail equipment;
• Manual dexterity for handling fragile historical documents and performing precise printing finishing tasks.

Join Rogers State University and take advantage of a work environment that prioritizes your well-being.

We offer more than just a paycheck, featuring generous paid time off, a solid retirement plan through the Oklahoma Retirement System or a contribution to a defined contribution plan with Fidelity, and comprehensive health insurance, plus much more. Beyond the basics, employees enjoy on-campus perks like access to a new recreational area in the Dr. Carolyn Taylor Center, professional development opportunities, and a vibrant community environment.

Employees can purchase a meal plan from Chapman Hall to be payroll deducted and discounted tickets to athletic events.

RSU pays 100% of the employee’s medical premium. If the employee provides proof of alternative coverage, the employee will receive the premium in their paycheck (as taxable income). RSU provides Life Insurance to the employee at 2x’s rate of pay. RSU provides an Employee Assistance Program with many perks at no cost to the employee!

At RSU, you will enjoy Spring Break (1 week), Thanksgiving Break (1 week), Holiday Break (usually a little over a week), in addition to 9 paid Holidays. Staff employees accrue 10 hours of vacation and 10 hours of sick leave each month through their first five years of employment, and then the leave gradually increases based on years of service. In addition, employees are given 3 personal days a year to take off work for their personal needs.

• Technical Printing & Mail:
  Thorough understanding of printing processes, finishing techniques, and postal chargeback workflows;
• Archival Principles:
  Knowledge of physical record-keeping and…