Clinical Secretary-Claremont Child

About West Central Behavioral Health

West Central has dedicated itself to promote, preserve and strengthen the mental health and quality of life in our community. Working together toward a common goal, our staff served nearly 2,700 children, adolescents and adults last year.

West Central provides a generous benefit package including medical, dental and vision insurance, 403(b) retirement plan with employer matching, life insurance, short‑ and long‑term disability, critical illness, accident insurance, pet insurance, tuition reimbursement, local discounts, paid holidays and paid time off! Ask us about creative work schedules, full‑time/part‑time, geographic options, different shifts, job‑sharing, even cross‑functional work to keep things interesting! We are committed to continuous improvement of our employees.

We provide ongoing education through e‑Learning, in‑service programs presented by internal staff and external presenters. CEUs are available for most in‑service programs.

• Public Service Loan Forgiveness (PSLF)
• Agency Student Loan Assistance Program – eligible up to $10,000 over 3 years

We are seeking a reliable, team player for our Clinical Secretary position at our busy Outpatient Clinic in Claremont, NH. The ideal candidate must be organized, work well independently or as part of a team, use good judgment and is customer‑service driven with a genuine interest in the well‑being of those we serve. Previous experience working with the public in various age groups is a plus.

• Manage multi‑line phone system
• Schedule client appointments
• Manage charts
• Accept payment for co‑pays or payment plans
• Accurately complete data entry in a timely manner
• Report preparation

• High School diploma

• Relevant work experiences in an office setting

• Excellent organizational and communication skills
• Must be flexible and demonstrate the ability to work with minimal supervision
• Excellent customer service skills
• Excellent computer skills and knowledge of Microsoft Office, especially Excel
• Ability to learn necessary computer and technical skills essential to the position and Agency needs
• Ability to accurately type 80 words per minute
• Knowledge of medical terminology
• Strong telephone skills and the ability to handle multi‑line phone system
• Ability to relate to staff, clients and community around a mental health system
• Maintain skill competencies in customer service, quality improvement, compliance and safety

• Electronic medical record knowledge
• Certification in medical terminology
• Prior experience in a community mental health environment

• Ability to access all Agency sites
• Ability to lift, push and/or pull 10 lbs.

• Ability to obtain and maintain Agency and/or State of New Hampshire required background check(s) to include both driving and criminal
• Understanding the importance of confidentiality and the ability to maintain that confidence