AT&T Customer Service Associate

and the job listing Expires on January 31, 2026

We have a valued partnership with one of the most respected household telecommunications names globally, AT&T. We’ve recently signed a contract to assist in the rollout and promotion of their technology and services. Our mission is to transform the way we connect one customer to the next. Support us in accomplishing our mission to provide the world’s fastest and most responsive experience regardless of how many devices are connected.

We have an immediate opening for a self-starter and a results-oriented, hardworking customer service professional to join our AT&T campaign team. The essential function of the AT&T Customer Service Associate is to meet with prospective customers one-on-one and review AT&T’s brand new services and technology, provide service recommendations that fit the customer’s needs, and help them through the new account sign up and sales process.

• Meet directly with customers and provide a sound understanding of how their products and services compares to competitors and all of the services we provide
• Ensure a positive and high-quality customer experience through all interactions
• Meet or exceed individual and team sales goals by using consultative sales skills to discuss the customer’s wants and needs and provide targeted service solutions
• Participate in continuous training opportunities to hone your craft and build leadership skills
• Helping customers enjoy the best things about their new products so they are fully knowledgeable and can maximize services
• Communicate and work with other team members/departments, setting goals and deadlines, handling documentation, and updating customer
• Be informed on the latest telecom industry developments by attending team meetings and training workshops

• 1-2 years of experience in customer support, client services, sales, or telecommunications experience is highly preferred
• Communicate thoughtfully and professionally with the Verizon Customer Service team along with customers and our Verizon clients
• Persuasive communicator and good listener with a competitive, goal-oriented nature
• Quick thinker, customer-centric, outgoing, and work well under pressure
• Ability to prioritize and handle multiple tasks with independent decision making