Financial Operations Specialist

Financial Operations Specialist

Reporting to the Financial Operations & Student Account Manager, the Financial Operations Specialist will provide comprehensive financial operations and student account support to the Financial Operations team.

• Serve as the first point of contact for the Finance office: face‑to‑face, phone, and email inquiries for finance, , purchasing, and reimbursement.
• Answer community questions, redirecting necessary emails to the appropriate team member.
• Communicate tuition bill status, deadline alerts, holds, and late fee notices to students and parents; respond to general student account questions and direct non‑student account inquiries.
• Assist with processing purchase orders, ad‑hoc payments, and out‑of‑pocket expense reports for accuracy prior to submission.
• Accept and initiate cash deposits across KGI campus in the KGI financial system.
• Initiate supplier requests, invoice payments, and bank line reconciliations for review and approval.
• Assess cash, check, and online payments via Pay Pal to the Empower student account.
• Process installment plan payments throughout the semester; assess weekly late fees to student accounts and place/remove holds.
• Process student refunds; interface with the AP team on payment returns and voids.
• General office duties: typing, filing, correspondence, requisition of supplies, faxing, and other routine tasks.
• Collect mail from shipping/receiving and central mailbox area for the Finance team.
• Supervise any Business Office Student Workers (when applicable).

• A high school diploma or equivalent and one year or more of experience supporting a complex administrative department, preferably in higher education or a not‑for‑profit institution.
• A bachelor’s degree is preferred; an equivalent combination of education, training, and experience may be considered.
• Strong attention to detail, proficiency with online systems and web skills.
• Superior writing and speaking skills; positive, welcoming personality with demonstrated customer service experience.
• Ability to maintain confidentiality, manage multiple responsibilities simultaneously, and work cooperatively within a high‑volume environment.
• Available for occasional work on evenings and weekends as needed; ability to lift up to 20 pounds.

This is a regular, full‑time, benefits‑eligible, non‑exempt position. Regular hours are Monday‑Friday, 8:00 am‑5:00 pm; hours may vary due to departmental needs. Pay rate: $24.00 – $26.44 per hour.

Ability to maintain good concentration while dealing with interruptions; attention to detail with emphasis on accuracy; sitting for extended periods; standing and reaching arms; finger dexterity for keyboard use; ability to lift up to 20 lbs. Occasional local travel and prolonged standing may be required for on‑campus events.

Keck Graduate Institute is an equal opportunity employer. It does not discriminate based on race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship status, age, marital status, physical or mental disability, sexual orientation, military status, genetic information, or any other characteristic protected by applicable law. Equal employment opportunity will be extended to all persons in all terms and conditions of employment.

Applicants must be authorized to work in the United States on a full‑time basis without employer sponsorship. No visa sponsorship is available. KGI participates in E‑Verify.

Upload a letter of interest, resume, and three professional references (a manager, a direct report, and a coworker) to begin the confidential review.