Account Manager

Location:

Mexico (Remote)
Language Requirement:
Excellent English (spoken & written)

Our client is a leading experiential marketing and staffing firm, representing over 180,000 promotional professionals across the U.S. and Canada. We help brands like Vita Coco, Slate Milk, Slice Soda, and more connect with consumers through in-store demos, street activations, and large-scale experiences that drive measurable impact.

Now, we're expanding our footprint in Mexico. This is a chance to be part of something huge: helping build a new team, culture, and operation from the ground up, all while partnering with some of the biggest brands in the world.

The Role:

Customer Succeess/Account Management)

We're looking for a sharp, organized, and ambitious Account Manager to oversee our inbound business. Managing client programs, coordinating activations, and ensuring our high standards are delivered flawlessly.

You'll serve as a trusted partner to U.S. clients, working closely with our global team to execute campaigns across retail, events, and experiential channels.

This is not a typical "Account Management job" it's an opportunity to lead, grow, and make an immediate impact as part of our Mexico team.

What You'll Do

Manage and nurture relationships with U.S. clients running inbound activations
Coordinate event logistics, staffing, and timelines across multiple campaigns
Review photos, reports, and recaps before client delivery
Partner with our creative, sales, reporting, and operations teams to ensure seamless execution
Track budgets, deliverables, and results using our internal systems (Hub Spot, Google Workspace, PUSH Control)
Identify upsell and renewal opportunities within existing accounts
Support and help shape the culture of our growing Mexico team

What We're Looking For
Fluent English speaker – confident, polished, and client-facing
2+ years in account management, client success, or marketing coordination

Experience with event staffing, experiential marketing, or brand activations is a plus
Exceptionally organized, detail-oriented, and proactive
Tech-savvy and eager to learn new tools (Experience with Salesforce or Hubspot is a bonus)
Positive energy and a team-first mindset. We are Designing something special!

Compensation & Perks
Base Salary
Commission on performance and renewals
Internet cost covered monthly
Anniversary bonuses
Opportunity for rapid growth and leadership as the Mexico office expands
Work directly with U.S. leadership and global brand teams
Join a company known for its dynamic culture, innovation, and long-term career paths