服务工程师

- JOB DESCRIPTION:

- 1、Responsible for the daily maintenance, after-sales service and maintenance of aerial work platform machinery；
- Experience in aerial work platform machinery maintenance in JLG,Genie,Haulotte, etc. is preferred
- 2、Responsible for cooperating with daily maintenance and technical support for agents;
- 3、Responsible for proactive rectification proposed by the product line, troubleshooting projects, rectification of faulty vehicles, and information collection;
- 4、Responsible for the inspection, regular maintenance and maintenance of arriving vehicles
- 5、Responsible for regular visits to customers and regular vehicle inspections;
- 6、Responsible for the timely guarantee of accessories, achievement of accessories sales plan, and customer satisfaction;
- 7、Repair machinery and other components of the machines
- 8、Understand technical problem effectively through proper analysis, evaluation and diagnoses.
- 9、To maintain own area of responsibility in term of housekeeping and EHS while working as a team or individually.
- 10、Read and follow labels, safety warnings, and guidelines
- 11、To ensure all work is carried out according to the safety regulation and industry quality standard.
- 12、To become more effective in problem solving by on the job training.
- 13、Submit service reports on time.
- 14、Able to work together with the China Representative Engineer/Sales for customers' satisfaction