Assistant Community Manager

Assistant Community Manager

Join to apply for the Assistant Community Manager role at Asset Living
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Asset Living is a third‑party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, the company has decades of experience delivering exceptional value to its partners. With a growing portfolio spanning multifamily, single‑family rentals, affordable housing, build‑to‑rent, active adult, and student housing, Asset Living focuses on safety, fair housing, and compliance while empowering staff to drive innovation and results.

• Post all payments and income received from applicants, current and non‑current residents accurately, timely, and efficiently.
• Process and reconcile daily account receivables.
• Monitor and follow up on bad debt, preparing late notices, contacting residents and guarantors, and filing evictions.
• Help the property meet budgeted revenues, expenses, and Net Operating Income.
• Post all charges to resident and non‑current resident accounts, including billback of utilities where applicable.
• Complete all end‑of‑month closing procedures and reporting.
• Maintain accurate and organized records; audit resident files to ensure accuracy.
• Walk units and post all move‑out charges, statements, and security deposit refunds.

• Daily onsite attendance is required.
• Use consistent techniques and company directives to screen, hire, train, coach, and develop onsite staff.
• Ensure staff effectiveness through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks.
• Promote harmony and quality job performance through support and effective leadership.
• Ensure staff compliance and consistency with company policies and procedures.
• Implement strategic leasing management, ensuring effective techniques, closure, follow‑up, and accurate reporting.
• Implement marketing strategies and systems put in place by the annual marketing plan.
• Deal with resident complaints, concerns, and requests to ensure resident satisfaction.
• Develop and implement resident retention programs (e.g., resident functions, special promotions, monthly newsletter).
• Effectively show, lease, and move in prospective residents.

• Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance staff.
• Maintain property appearance and ensure repairs are noted and completed on a timely basis through regular inspections and tours.
• Assist with supervision of all business functions related to operations.
• Plan for and utilize property resources, equipment, and supplies economically (e.g., obtaining bids/showing vendor pricing, dealing with inadequate service).

• High School Diploma or equivalent;
  Bachelor’s degree preferred or two years experience in the housing industry; one to two years related experience and/or training; or equivalent combination of education and experience.
• Basic computer skills required; ability to understand and perform all onsite software functions.
• Must have basic knowledge of Fair Housing Laws and OSHA requirements.

• Regularly remain in a stationary position, often standing or sitting for prolonged periods, communicating with others, repeating motions involving wrists, hands, and fingers, and assessing accurate, neat, and thorough work.
• Frequently move about to accomplish tasks or move from one work site to another.
• Occasionally ascend/descend ladders, stairs, scaffolding, ramps, step stools, and similar equipment; move into different positions to accomplish tasks in various environments including tight and confined spaces; work in an overhead position; reach, adjust or move objects up to 25 lbs in all directions; lift and place objects up to 25 lbs; operate machinery or power tools, motor vehicles, and/or golf carts;
  
  identify and inspect objects; work overtime, weekends, night hours (emergencies); work in small and/or closed spaces, traverse flat and non‑flat terrain, and work in extremely low or high temperatures or outdoor environments such as precipitation and wind; be exposed…