Community Health Worker

Responsibilities

Primary

Job Functions:

• Work primarily in the community with specific target populations.
• Assist with accessing resources
• Coach patients in effective management of their chronic health conditions and self-care
• Assist patients to develop and understand health management plans and goals.
• Motivate patients to be active and engaged participants in their health
• Assist patient in understanding care plans and instructions
• Provide basic living skills training
• Provide psychoeducation to patients
• Provides transportation as needed to necessary appointments
• Assist patients in utilizing resources, including scheduling appointments, assisting with completion of applications for programs and follow-up with referrals and appointments.
• Follow-up with health management /care plans with both patients and providers.
• Facilitate communication and coordinate services between providers
• Work collaboratively and effectively within a team, build and maintain positive working relationships
• Effectively work with people (staff, patients, Physicians, agencies, etc) from diverse backgrounds in reducing cultural and socio-economic barriers between patients and institutions
• Effectively document activities, service plans, and results in an effective manner while adhering to the policies and procedure in place.
• Continuously expand knowledge and understanding of community resources, services and programs provided
• Provide emergency care as needed (CPR, Mind Set, PRN Medications), according to the AltaPointe Policy & Procedures
• Demonstrate the ability to recognize the elements of a crisis state and knows how to deescalate or resolve the situation Meets AltaPointe productivity standards

Supervision and Consultation:

• Seek clinical supervision and consultation needs
• Accept and employs suggestions for improvement
• Actively work to enhance clinical skills
• Attend regularly scheduled staff meetings

Clinical Record Keeping:

• Document in a timely fashion per AltaPointe policy
• Document in a clear, concise manner and reflect that provision of services is clear and meets medical necessity

Courteous and respectful attitudes towards patients, visitors and co-workers:

• Treat patient with dignity and respect
• Respect privacy and confidentiality
• Work cooperatively with others and contribute to a positive work atmosphere
• Assist others as needed
• Personal values don’t inhibit ability to relate and care for others

Administrative and Other related duties as Assigned:

• Actively participate in Performance Improvement activities
• Actively participate in AltaPointe committees as required
• Complete assigned tasks in a timely manner
• Follows AltaPointe/Accordia Policy & Procedures
• Maintain active Driver’s license
• Complete assigned trainings

Physical Requirements of the Job:

• There is frequent standing while getting files, paperwork, and handing out medication.
• Sitting is frequent by nature and up to 5-10 minutes; however, extended sitting could be up to 1.5 to 3 hours for documentation.
• Squatting and/or lunging frequently to stock supplies and retrieve needed material from file cabinets and book shelves.
• Fine manipulation for writing, handling paperwork, and dispensing medications to consumers.
• Pushing and/or pulling force up to 1-5 pounds force, horizontally, to open file cabinets and place binders on book shelves.
• Lifting various ranges from the floor to overhead with weights up to 1-5 pounds frequently.
• Any other duties as assigned by supervisor

Minimum Qualifications
:

• High school diploma/GED
• Any combination of 3 years health/social services experience and/or education preferred
• Verifiable good driving record and reliable transportation
• Knowledge of cultural diversity