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Hybrid Service Design & Improvement Specialist

Job in Cirencester, Gloucestershire, GL7, England, UK
Listing for: Publica Group Limited
Full Time position
Listed on 2026-03-06
Job specializations:
  • Government
  • Business
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A local government service organization seeks a Business Improvement & Performance Officer. This hybrid role involves improving service design and delivery through user research and journey mapping. Candidates should have experience in service redesign and possess strong communication and organizational skills. Enjoy working collaboratively to make a tangible impact on customer experience. The position offers flexible working arrangements, generous leave, and comprehensive benefits.
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