Customer & Sales Support Administrator

Customer & Sales Support Administrator

Join us at The Ardonagh Group.

Location:

Cirencester Office – Usay House, South Cerney, Cirencester, GL7 5XZ

Salary: £24,570 per annum

Job Type: Full-time, Permanent (Monday to Friday 9am – 5:30pm)

Are you an organized, detail‑oriented person who thrives in a fast‑paced office environment? Do you love delivering outstanding customer service and being part of a friendly, supportive team? Are you looking for real career progression with a company that invests in your development?

At Usay Compare, we’re the UK’s leading comparison service for Health and Protection Insurance. We simplify the process of finding the best policies, offering expert advice and unbeatable service.

• 💷 Guaranteed basic salary of £24,570
• 🏖️ 26 days holiday + bank holidays, increasing to 28 days after 2 years’ service
• ➕ Option to buy up to 5 extra days of annual leave
• 👶 Enhanced Maternity & Paternity Leave
• 🎁 Corporate Perks:
  Discounted gym memberships, cinema tickets, shopping, eyecare vouchers, cycle to work scheme, financial wellbeing sessions, and much more!
• 🤝 A supportive, friendly, and fun working culture where your success is celebrated
• 📚 Comprehensive in‑house training and continuous development

In this varied role, you’ll play a key part in ensuring smooth office operations and delivering top‑notch customer service.

• Managing data and processing documentation with accuracy and efficiency.
• Quality‑checking applications to ensure everything runs smoothly.
• Liaising with insurance companies and internal teams to resolve queries.
• Handling customer service tasks, including updating records, processing policy documentation, and addressing general inquiries.
• Keeping spreadsheets and data logs up to date with precise information.

• ✅ Experienced in administration (previous office experience is a plus, but full training is provided!)
• ✅ Tech‑savvy – comfortable using Outlook, Word, Excel, and other office tools.
• ✅ Positive attitude and a team player.
• ✅ A multitasker – able to work under pressure, prioritise tasks, and meet deadlines.
• ✅ A confident communicator – both on the phone and in writing.
• ✅ A team player – positive, adaptable, and always ready to help.

With our head office in the beautiful Cotswolds and regional offices in London, Bristol, Bournemouth, Cardiff, Cheltenham, Southampton, and Taunton, we’re proud to be the UK’s fastest‑growing private medical insurance intermediary.

Ready to join a winning team and take your career to new heights? Click ‘Apply’ today and become part of our success story!

Usay Compare, part of Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.

Please note:

We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No agencies please.