Dock Receiver

DOCK RECEIVER (FULL TIME) at ESFM® USA

Location:

P&G - 6100 Center Hill Avenue, Cincinnati, OH 45224. Online applications accepted only.

Schedule:

Monday‑Friday, 7:00 am – 4:00 pm. Full‑time. Appointment details will be discussed during interview.

Fixed Pay Rate: $18.00 per hour.

Accurately and promptly processes all mail and distribution services items with a high level of customer service.

• Receives, sorts, delivers, picks up, and processes courier items, interoffice mail, magazines and all classes of USPS mail.
• Verifies and keeps records on incoming and outgoing shipments and prepares items for shipment.
• Tracks courier and accountable items (Fed Ex, UPS, Certified Mail, etc.).
• Packages, marks, labels, and processes all non‑hazardous and hazardous materials using courier‑specific software.
• Researches and routes unidentified and generic mail.
• Coordinates, stages, and transports bulk mail items.
• Receives, logs, delivers and tracks messenger items.
• Follows all processes established in the client standard operating procedures (SOPs).
• Monitors packages for hazardous and suspicious materials.
• Follows customer inquiry processes, responds to customer needs and requests, and maintains accurate records of inquiries.
• Performs other duties as assigned.

• High school diploma or equivalent.
• Relevant prior customer service experience.
• Preferred current Dangerous Goods shipping certificate (49 CFR & IATA).
• Preferred working knowledge of domestic and international shipping of dangerous & non‑dangerous goods including country‑specific guidelines.
• Preferred experience using shipping software required by common carriers (UPS, DHL, Fed Ex, etc.).

Full‑time and part‑time positions offer retirement plan, associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, voluntary benefits, medical, dental, vision, life insurance, disability insurance, commuter benefits, employee assistance program, and flexible spending accounts.

Compass Group is an equal opportunity employer. Qualified candidates must be able to perform essential functions of this role with or without reasonable accommodation. We provide a drug‑free workplace.

Applications are accepted on an ongoing basis.

ESFM maintains a drug‑free workplace.