Childrens Services Worker; Intake Worker

Children's Services Worker (Intake Worker After Hours) (3345-12)

Are you interested in serving our community and helping to protect our county’s most vulnerable children? At Hamilton County Children’s Services, this is what we do every day. We are looking for compassionate, tenacious workers who are dedicated to engaging families and ensuring that children are safe.

Want to learn more about what a caseworker does? https://(Use the "Apply for this Job" box below)./

You will support children and families by answering incoming calls to the 241-KIDS hotline from mandated reporters, families and others in the community reporting suspected child maltreatment. You respectfully and thoroughly gather and document information, assist callers with questions and provide information about community resources. You will be responding in the field as needed on emergent reports to assess safety and meet mandated time frames.

Your calm demeanor, active listening skills, and clear and professional communication will be an asset in this position.

This is a critical role that directly impacts the outcomes of the children and families whom we serve. This role may be a good fit if you excel in interpersonal communication, problem-solving, and enjoy a fast-paced work environment.

This position provides:

• Hybrid work schedule
• Culture promoting growth and learning
• Tuition reimbursement
• Free and close downtown parking for office days

We look forward to learning more about you and your passion for this work! Please see the full job description below.

Be part of our Team! We are committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, genetic information, protected veteran status, gender identity or expression, sexual orientation or any other characteristic protected by law. We are a second‑chance employer and a recovery‑friendly workplace.

Highly Competitive Employee Benefits and Generous Paid Time Off: 11 Paid Holidays, Immediately Begin Accruing Paid Vacation and Sick Time, Earned Personal Days, and Paid Parental Leave.

Ohio Public Employee Retirement System which includes 14% Employer Contribution and a defined benefit option.

Highly Competitive and Comprehensive Benefits Package:
Medical, HRA, Dental, Vision, Employer-Paid Life Insurance, Long-Term Disability, Tuition Reimbursement, Public Service Loan Forgiveness Eligibility, Free On-Site Parking, Wellness Incentives, robust Employee Assistance Program, access to Free Medical and Rx through Marathon Health, plus expansive Behavioral and Mental Health Resources, and More!

Starting Base Rate: $26.78

You can increase your hourly base rate of pay for experience up to 8%, MSW 5%, and/or LSW/LISW 2%.

Final date to receive applications
:
Open until Filled

Work Location
:
Job & Family Services 222

E. Central Parkway Cincinnati, OH 45202

Work Hours
:
Full time – 80 hours biweekly, 4 ten‑hour shifts per week. Hours may include evenings, weekends and holidays. Current need is mid‑shift and second shift weekdays and weekends. (Potential for Hybrid Remote Work Schedule)

Note
:
Applicants for positions with Hamilton County Job and Family Services are subject to background screening in accordance with the document: "Offenses that May Disqualify Candidates for Employment." Convictions from this list may disqualify a candidate for employment with HCJFS.

Applicants for Children’s Services positions cannot provide foster care for children in the custody of Hamilton County.

• Bachelor's degree in human services‑related field or
• Bachelor’s degree in any field and has two (2) years’ work experience in a human service‑related occupation. A bachelor's or master's in a human services‑related field would be required within 5 years.
• OR Master's degree in Social Work OR Human Services related degree
• Must have a car, valid driver’s license issued by the state of residency, and required auto liability insurance.
• Must have cell phone availability during working…