Eligibility Technician; Eligibility Technician

Position: Eligibility Technician (Eligibility Technician) (4452-12)

Eligibility Technician (Eligibility Technician) (4452-12)

Join to apply for the Eligibility Technician (Eligibility Technician) (4452-12) role at Hamilton County, Ohio.

Overview

Eligibility Technician position with Hamilton County Job and Family Services. Open until filled.

Benefits

• Highly Competitive Employee Benefits and Generous Paid Time Off
• 11 Paid Holidays, 40 hours Paid Vacation if no prior service
• Ohio Public Employee Retirement System with 14% employer contribution and a defined benefit option
• Medical, Dental, Vision, Life Insurance, Disability, Tuition Reimbursement, Parental Leave, Public Service Loan Forgiveness Eligibility, Commuter Stipend or Free On-Site Parking, Wellness Incentives, Employee Assistance Program
• Access to free medical and prescription services through Marathon Health and expansive behavioral and mental health resources

Details

• WORK LOCATION:
  
  222
  
  E. Central Parkway, Cincinnati, Ohio 45202
• WORK HOURS:
  
  Full Time - 80 hours biweekly (Potential for Hybrid Remote Work Schedule)
• HOURLY PAY: $20.60

Final date to receive applications

Open until filled

REQUIREMENTS (EDUCATION, EXPERIENCE, LICENSURE, CERTIFICATION)

• Associate degree OR the equivalent of an associate degree (at least 94 quarter credit hours or equivalent in semester/trimester hours) with at least one 3-hour course in interviewing, office/information technology, basic mathematics, public relations, communications and nine (9) credit hours in English including grammar, writing, and composition; OR
• Two years of experience in public contact work involving interviewing and collecting, organizing, analyzing and interpreting complex data; OR
• Equivalent combination of education/experience

• All candidates must demonstrate strong oral and written communication skills and strong interpersonal relations skills

JOB DUTIES (SUMMARY)

• Interview applicants/recipients to determine eligibility for public assistance (TANF, Medicaid, nursing home, supplemental and emergency assistance, foster care, food stamps) and determine budgets; verify documentation; approve or deny applications; explain rights and available welfare services; refer to other units/agencies as appropriate
• Receive and investigate complaints concerning assistance checks; maintain case records; prepare notices of suspension or termination; assist with forms and appeals; participate in hearings as needed
• Process corrections identified by quality control; answer inquiries via telephone or correspondence; attend necessary training

BACKGROUND CHECKS

Background checks per OAC 5101:2-5-09 must be completed at employment and every ten years, including SACWIS, state child abuse registries, BCI, FBI, and NSOPW

Seniorit

Y level

• Entry level

Employment type

• Full-time

Job function

• Engineering and Information Technology

Industries

• Government Administration

#J-18808-Ljbffr