ISP Telecommunications Customer Premise Technician - Level IV Cincinnati, Ohio

Company Overview

PEARCE is a leading technology‑enabled provider of asset management solutions for mission‑critical electromechanical infrastructure throughout North America. Pearce delivers technical maintenance, repair, operations, and engineering services for uninterruptible power supply (UPS) systems, backup power generators, battery energy storage systems (BESS), critical cooling systems, and other electrical and mechanical infrastructure across end markets such as renewable energy, telecom, and data centers. Founded in 1998, Pearce has more than 4,000 employees in 28 U.S. locations and is a wholly‑owned subsidiary of CBRE Group, Inc.,

the world’s largest commercial real estate services and investment firm.

The Telecom Customer Premise Technician – Level IV plays a critical role in the installation, integration, and testing of fiber systems at customer premises. This position requires advanced technical skills, the ability to work independently, and strong communication skills to interact effectively with customers and team members.

• Execute detailed installation and testing of fiber systems according to Telco Standards.
• Demonstrate comprehensive installation skills on a variety of fiber system equipment.
• Work with transport equipment such as Ciena, Fujitsu, Cisco, Nortel, Nokia, DELL, and Juniper.
• Adhere to fiber installation standards and procedures.
• Interpret and implement Method of Procedures, order specifications, and technical documents.
• Ensure accuracy of all documentation and compliance with company policies.
• Conduct system testing and integration, interfacing with customers and vendors.
• Perform quality audits and validate compliance with industry standards.
• Manage project‑related issues and provide solutions following defined processes.
• Generate and review project documents, including test records and completion reports.
• Install, modify, and remove telecommunications equipment and infrastructure.
• Conduct performance testing and resolve technical issues as needed.
• Perform other job‑related tasks as required.

• Minimum 5+ years of installation experience in telecommunications or related fields.
• High school diploma and technical training;
  Verizon installation experience preferred.
• Proficient in laptop computer applications and MS Office Suite.
• Strong problem‑solving skills and ability to follow instructions in various formats.
• Excellent verbal and written communication skills.
• Valid driver’s license and ability to meet pre‑employment background check requirements.
• Ability to comply with OSHA safety standards and company policies.
• Physical capability to lift 50 lbs and work in various physical positions and environments.
• Willingness to travel and work flexible shifts; expenses are covered by the employer.

Base Pay Range: $62,000 – $72,000 USD.

Additional compensation may include performance and referral bonuses, production incentives, tool/equipment and fuel stipends, company vehicle, per diem, and other applicable compensation.

Benefits include comprehensive health, dental, and vision insurance, flexible spending accounts, HSA option, paid vacation and holidays, company‑matching 401(k) retirement, life insurance, tuition reimbursement, and professional development training.

This position requires 100% travel.

We are an equal‑opportunity employer. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.