Business Relationship Manager for Aerospace Customer

Job Description

This position is part of TCS’s IoT and Digital Engineering Service Line, focusing on managing a large relationship, ensuring customer delight and mining the account for driving business growth for a large aerospace customer. The candidate will build excellent client relationships, manage program expectations in collaboration with delivery teams, engage in account mining activities to enable growth as per expectations, and build partnerships for services spanning product engineering, manufacturing, supply chain, sustainability, etc.

The ideal candidate will have over 13 years of industry experience shaping proposals, building strong client relationships, managing account‑level P&L, opportunity mining, and collaborating with cross‑functional teams to identify and build solutions for business opportunities and enhance value for clients.

• Lead, grow and manage engineering, manufacturing and IoT solutions and services across industrial machinery customers, including manufacturing transformation, edge‑to‑cloud IoT platforms/applications, and entire product life‑cycle management services.
• Engage senior client executives, IT and business leaders, and procurement stakeholders to build long‑term partnerships.
• Monitor account performance, lead business reviews, and support relationship management to expand service footprint, specifically in a large relationship.
• Drive account mining, identify opportunities toward pipeline development, and manage sales cycles to closure, contributing to revenue growth and market expansion while positioning IoT and digital engineering services to prospective and existing clients.
• Build and maintain account maps, identify high‑potential opportunities, and strategize go‑to‑market plans with technical and sales leadership.
• Represent the company at industry events and build visibility through thought leadership and client engagements.

• Strong domain experience in the aerospace industry.
• Proven account management and client‑relationship experience in the U.S. region, specifically managing a large relationship.
• Exceptional communication and stakeholder‑management skills.

• Bachelor’s in engineering or a Master’s in engineering / Master of Business Administration with 13+ years of experience, including at least 5+ years of large‑relationship and account management.
• Experience and deep domain knowledge in the aerospace industry.
• Experience positioning offerings, developing, and presenting proposals, value propositions, business cases, and complex deal structuring.
• Strong technical skills with the ability to engage customers with consultative selling.
• Ability to understand market/customer needs and work with solution teams to develop innovative solutions for the industry.

Salary Range: $130,000–$162,000 a year