Merchant Services Account Executive

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are united in delivering the best experience for our customers and foster an inclusive workplace culture where all employees feel respected, valued, and have the opportunity to contribute to the company’s success.

This position is located in the Cincinnati/Lexington market. Regular travel is required throughout the territory. Prospects and partners with Business Bankers and TMO to identify payment solutions opportunities for small businesses greater than 1MM in annual revenue. The role requires both in-person and virtual appointments.

Preferred:
Experience in Merchant Services/Payment Processing Sales. PNC is an in‑office company that fosters a supportive culture where employees can thrive and achieve balance.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

• Markets credit card systems and support services for business customers. Attracts and retains client relationships to meet sales objectives.
• Develops and maintains relationships with clients. Identifies client requirements and recommends appropriate services.
• Responds to customer inquiries on internal products, services and credit card processing activities for the industry.
• Manages, collects and reports on sales statistics.
• Interfaces with various sales channels to facilitate the prompt referral of leads beyond the target market.

• Customer Focused – Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information to create customized customer solutions.
• Managing Risk – Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC’s Enterprise Risk Management Framework.

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. The following skills, competencies, work experience, education, and certifications/licensures are required or preferred.

• Client Relationship Building
• Competitive Strategies
• Customer Inquiries
• Merchant Services
• Negotiation
• Operations Management
• Prospecting
• Sales Operations
• Sales Sourcing
• Teamwork

• Business Acumen
• Client Relationship Management
• Customer Experience Management
• Decision Making and Critical Thinking
• Effective Communications
• Prospecting
• Selling
• Tech Savvy

Roles at this level typically require a university/college degree with < 1 year of professional experience and/or successful completion of a formal development program. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Associates

No Required Certification(s)

No Required License(s)

Base Salary: $70,000.00 – $70,000.00. Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.

Generally, this opening is expected to be posted for two business days from 01/23/2026, although it may be longer with business discretion.

• Medical/Prescription drug coverage (with a Health Savings Account feature)
• Dental and vision options
• Employee and spouse/child life insurance
• Short and long‑term disability protection
• 401(k) with PNC match, pension and stock purchase plans
• Dependent care reimbursement account; backup child/elder care
• Adoption, surrogacy, and doula reimbursement
• Educational assistance, including select programs fully paid
• Robust wellness program with financial incentives
• Maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

If an accommodation is required to…