Territory Sales Representative

Job Description

As a Territory Sales Representative for the market leader in windows, you'll be part of a dynamic team where your contributions are valued, and your professional development is prioritized. Join us and become an integral part of our winning team.

• 50% Drive Special Order Sales: Increase market share by driving sales of special‑order sales units, dollars, and average selling price in the following business segments:
  Millwork Department, and Customer Order Expeditor (COS), & Specialty Assistant Store Manager (SASM).
• 15% Training: Provide product knowledge training, product demonstrations and comprehensive MyCD program training for all millwork and Pro Desk associates.
• 10% Maintain Existing Stock Business: Work with Merchandising Execution Team (MET) to ensure stock product integrity & correct price labels. Use Digital Bay Service request (DBSR) to rate the bays and ensure projects are executed correctly. Inspect displays both in showroom and in‑aisle. Review Planograms and make sure the bays are set to planogram.
• 10% Customer Rapport: Engage with everyone at the store including store managers, assistant managers, receiving, & order expeditors.
• 5% Sales Planning: Strategically plan weekly schedule and report sales activity using available tools, including CRM and Call Reporting applications.
• 5% Problem Resolution: Address customer complaints promptly, investigate issues, and recommend solutions to ensure customer satisfaction.
• 5% Management Feedback: Share feedback to sales team leadership on competitive environment within your sales territory, challenges to driving sales and opportunities to drive sales.
• Travel 25% + with overnights: Depending on your territory overnights will be required.
• Store Visit Protocol:
  • Time in Store: 45–60 minutes on average. Time spent in store should be based on TSR’s judgement of current needs.
  • Pro Sales Desk & Millwork Desk – training millwork associates and appointment setting.
  • General Housekeeping – Review of product literature, review of store stock using Orderup and partner with MET when applicable.
  • Display Quality Check – Ensure all displays meet the company’s quality expectations (e.g., no rips in screens, window/patio doors operating as intended, displays intact with no defects, etc.).

• Education: High School Diploma or equivalent required; bachelor’s degree preferred.
• Experience: Proven direct sales experience in the building products industry preferred.
• Industry Knowledge: Understanding of the building products industry and home improvement retail channel preferred.
• Strong problem‑solving, negotiation, and communication skills essential.
• Bilingual in Spanish preferred.
• General knowledge of major competitive brands within the industry.
• Proficient in Microsoft Office applications including Word, Excel, and PowerPoint.
• Solid time‑management skills with the ability to prioritize multiple responsibilities effectively.
• Strong interpersonal and teamwork skills with a high level of integrity and personal motivation.
• Being adaptable and open to new ways of working is crucial. Embrace change with a positive mindset.
• Ability to bounce back from setbacks, stay focused, and maintain productivity during challenges.
• Be willing to adapt to new processes, technologies, and ways of thinking.
• Collaborate with colleagues, share insights, and work together to achieve common goals.

The US average earnings for this base salary + commission‑based role is $130K to $150K + $750 per month auto allowance + medical, dental, vision benefits starting day 1 + 401k and PTO. Our salary ranges are determined by role, level, and location. Individual pay is determined by work location and additional factors, including job‑related skills, experience, and relevant education or training.

Your recruiter can share more about the specific salary range for your preferred location during the hiring process. (Full‑time is defined as regularly working 30+ hours per week.)

Our teams are at the heart of our purpose to positively contribute to the communities where we live, work and play. Full‑time team members receive medical, dental and…