Account Advisor - Labor & Trust

Account Advisor

Location:

Ohio. This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

The Account Advisor will be responsible for partnering with sales and account associates in the growth and retention of existing accounts. This role is exclusive to our Labor & Trust team.

• Build relationships internally and externally to meet client needs and understand priorities.
• Manages high profile sales, claims, and benefit issues by researching, resolving and responding to accounts, members, and brokers.
• Conducts and facilitates meetings with clients to educate, promote, persuade, and drive opportunities for additional growth and product sales; communicates with internal partners to assist with upselling.
• Responds to request for proposal ("RFP") in coordination with sales support.
• Collaborates with internal stakeholders to meet and exceed client expectations.
• Utilizes internal and external client reporting.
• Respond directly to client on the behalf of strategic account associates as needed.
• Mentors and coaches team members while acting as subject matter experts on processes.
• Completes projects outside the department on matters of significance with the authority to represent the department.
• Assists with competitive situations within assigned accounts or group market, analyzes information, and develops proposals and execution plans to management.

• Requires a BA/BS and a minimum of 4 years of related experience; or any combination of education and experience which would provide an equivalent background.
• Sales license required or the ability to obtain within 60 days of hire.

• Knowledge and experience in working with insurance products and services, as well as experience in the labor and trust markets preferred.
• Strong organizational skills to manage time efficiently, handle multiple responsibilities, and meet deadlines effectively, preferred.
• Strong analytical and decision-making abilities to research and resolve high-profile sales and claims issues, preferred.

For candidates working in person or virtually in the below locations, the salary
* range for this specific position is $64,400 to $96,600.

Location(s):
Cleveland, OH, Columbus, OH

In addition to your salary, Elevance Health offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).

The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.

The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education, and/or skill level. No amount is wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans.

The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company s sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and…