National Accounts Manager

At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds.

As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talented team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. We are committed to creating an environment where every team member feels inspired, invested, cared for, valued, and have a strong sense of belonging.

Paragon 28, a Zimmer Biomet company focused on medical devices for the foot and ankle, is hiring a National Accounts Manager to join our sales team. The National Account Manager is responsible for managing and nurturing relationships with Group Purchasing Organizations (GPOs), Ambulatory Surgery Centers (ASCs), Integrated Delivery Networks (IDNs), and hospital systems within their assigned region (East or West USA).

Reporting to the Director of National Accounts, the National Account Manager will ensure the successful execution of strategic account plans, contract management, and sales growth in alignment with Paragon 28’s business goals and customer needs. This position plays a key role in fostering long-term partnerships and ensuring client satisfaction.

• Account Management:
  Build and maintain strong relationships with key decision-makers within GPOs, ASCs, IDNs, and hospital systems. Act as the primary point of contact for assigned accounts, ensuring consistent engagement and satisfaction.
• Contract Execution:
  Assist in the negotiation, implementation, and management of contracts within the assigned region. Ensure compliance with Paragon 28’s standards, pricing structures, and legal requirements.
• Sales Growth:
  Support regional sales initiatives by identifying new business opportunities, upselling, and expanding relationships within existing accounts.
• Customer Needs Assessment:
  Work closely with customers to understand their needs, challenges, and business objectives. Provide tailored solutions that align with Paragon 28’s product offerings.
• Performance Tracking:
  Track and report on account performance, including sales, renewals, and customer feedback. Ensure that regional goals and objectives are met.
• Collaboration with Regional Director:
  Collaborate with the Director of Natioal Accounts to execute regional strategies, ensure alignment with organizational goals, and provide insight into customer trends and opportunities.
• Problem Solving:
  Address and resolve any account-related issues, including billing, collections, or pricing challenges. Work with internal teams to provide timely and effective solutions.
• Market Insight:
  Stay updated on market trends, competitor activities, and industry developments. Share relevant insights with the regional director and other stakeholders to support business growth.
• Cross-Functional Collaboration:
  
  Work with internal teams (sales, marketing, finance, legal) to ensure smooth execution of contracts and to support account needs effectively.

• Bachelor’s degree required.
• Minimum of 2-3 years of experience in national account management or a related role in the medical device, healthcare, or orthopedic industry.
• Proven ability to build and manage strategic customer relationships.
• Experience with contract negotiation and account management within the healthcare sector.
• Strong communication, problem-solving, and interpersonal skills.
• Proficiency in MS Excel, MS Word, PowerPoint, and CRM systems.
• Ability to work independently and as part of a team in a fast-paced, high-volume environment.
• Strong sales skills with a focus on relationship building and customer satisfaction.
• Valid driver’s license and active vehicle insurance policy.

This job operates in a professional office…