Foodservice Equipment Sales Specialist

Tri Mark USA is the country's largest provider of design services, equipment, and supplies to the food service industry. We proudly serve our customers by providing design services, commercial equipment, and food service supplies across a wide range of industries and business sectors. Headquartered in Massachusetts with a history dating back to 1896, we have locations across the country that offer food service operators an unparalleled level of service by combining our unique design capabilities and our expert market knowledge with the purchasing strength, delivery, installation, and after‑sales service capabilities of a national company.

Our employees are focused on creating customized solutions for our clients to ensure they achieve their culinary goals while upholding our I.C.A.R.E. values:
Integrity, Customer Service, Accountability, Respect, and Excellence.

• Medical, Dental, Vision, Tuition Reimbursement, Pet, and Legal Insurance
• 401k
• Community Service Day
• Spotlight Awards
• National Sales Excellence Awards
• CFSP Prep Certification Program

• The Equipment Sales Specialist reports to the Regional Sales Manager
• Located in Pittsburgh PA or Cincinnati OH
• Full‑Time
• Remote (within Pittsburgh or Cincinnati)

As an Equipment Sales Specialist, you will play a pivotal role in driving sales and ensuring exceptional customer service. Your primary responsibility will be to support our sales staff and customers by specifying and quoting food service equipment, coordinating deliveries and installations, and overseeing project management. Your dedication to customer satisfaction and sales excellence will be key in achieving our business objectives.

• Promptly respond to customer requests via in‑person interactions, phone calls, and emails.
• Demonstrate superior customer service skills in all interactions, ensuring high levels of customer satisfaction.
• Collaborate in the field with our Territory Sales team by assisting in food service equipment sales opportunities.

• Generate precise quotes for both standard and customized equipment, providing tailored solutions to meet customer needs.
• Support street sales representatives in the quoting process to drive sales growth.

• Process sales orders accurately and efficiently for multiple accounts.
• Place purchase orders with vendors for project and inventory items, ensuring timely delivery.

• Oversee projects from initiation to completion, ensuring goals and deadlines are met.
• Coordinate equipment deliveries and installations, collaborating with internal departments as necessary.

• Collaborate professionally with internal departments such as Credit, Customer Service, Purchasing, and Warehouse to meet customer needs.
• Communicate effectively with customers, vendors, and internal teams to ensure seamless operations.

• Superior customer service attitude with a strong commitment to customer satisfaction and team collaboration.
• Exceptional attention to detail and organizational skills.
• Ability to prioritize and manage multiple tasks in a fast‑paced environment.
• Excellent communication skills, both verbal and written.
• Strong interpersonal skills and ability to build rapport with customers and colleagues.
• Outstanding problem‑solving abilities and a proactive approach to resolving issues.
• Highly motivated, self‑directed, and dedicated to maintaining a professional work ethic.

• High school diploma or equivalent required; additional education or certifications are a plus, or equivalent military or practical experience.
• Working knowledge of the Auto Quotes system is preferred.
• Previous experience in equipment sales or related field.
• Food service experience is essential.
• Ability to successfully pass a background check post offer acceptance.

Tri Mark’s commitment to diversity, inclusion and belonging is a purposeful mission of strengthening our organization and those we serve by uniting the unique and beautiful differences of our employees. This mission is instilled in the fiber of who we…