Customer Engagement Manager
Listed on 2026-01-12
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Sales
Business Development, Client Relationship Manager, Sales Manager, Customer Success Mgr./ CSM -
Business
Business Development, Client Relationship Manager, Customer Success Mgr./ CSM
Discover a Fulfilling Career with a Family-Oriented Team - On-Site Role!
Position: Customer Engagement Manager
Industry: OEM
Location: Northern Cincinnati Metropolitan Area (On-Site)
Salary: $70,000 - $100,000 + Comprehensive Benefits + Performance Bonus
Company Overview:
At Oliver Carol Recruitment, we are excited to partner with a global leader in aircraft engine tooling to bring you an incredible career opportunity. Our client is renowned for their innovative spirit and dedication to customer satisfaction. They believe in fostering a family-oriented work environment, where every team member is valued and supported to succeed.
Why Choose Us:
Join a company that prioritizes family values and celebrates employee milestones. The inclusive culture thrives on positivity, fostering collaboration and camaraderie. From volunteering initiatives to on-site team-building events, you'll find an environment that truly feels like family.
As a Customer Engagement Manager, You Will:
- Nurture Enduring Connections:Work closely with existing customers, nurturing lasting relationships, and fulfilling their needs.
- Drive Growth:Manage the sales cycle, engage with warm contacts, and implement effective commercial strategies.
- Champion Excellence:Utilize your aerospace background to advocate for the company's exceptional products and services.
Key Responsibilities:
- Collaborate with cross-functional teams to define target customer segments and align commercial strategies.
- Exceed order booking targets by leveraging cutting-edge tools like Linked In Sales Navigator and Salesforce for prospecting.
- Implement engaging email and nurturing programs, collaborating with the Marketing team.
- Cultivate trusted customer relationships, delivering exceptional service, swift quote responses, and reliable execution.
- Manage transactional opportunities within the sales funnel on Salesforce for precise order booking forecasts.
Qualifications and Experience:
- Bachelor's degree in business administration or a related field.
- 2-4 years of professional experience in sales, customer support, or business development.
- Proven ability to captivate customers with a compelling value proposition.
- Ambitious and resourceful, adept at overcoming obstacles in pursuit of new customer engagement.
- Demonstrated track record of nurturing and maintaining strong relationships.
- Excellent communication skills across all stakeholder levels.
- Outcome-driven mindset with a commitment to positive results.
- Proficiency in negotiation and business transactions.
- Exceptional time management and organizational prowess.
- Prior sales experience in aircraft GSE and/or tooling and related services.
- Familiarity with Salesforce or similar CRM systems.
- Willingness to travel up to 10% annually for customer interactions and industry events.
Why Apply:
Join our innovative team, where passion, collaboration, and excellence are the building blocks of success. Alongside competitive compensation, comprehensive benefits, and performance-based bonuses, you'll steer the course of aviation technology while advancing your career.
Embark on Your Journey:
Seize the chance to drive growth and innovation as a Customer Engagement Manager in a globally respected company. Apply now and pave the way for your future!
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