Omnichannel Associate - Eastgate Mall
Job in
Cincinnati, Hamilton County, Ohio, 45202, USA
Listed on 2026-03-05
Listing for:
J. C. Penney
Full Time
position Listed on 2026-03-05
Job specializations:
-
Retail
Customer Service Rep, Retail Associate/ Customer Service
Job Description & How to Apply Below
C. Penney - - Responsibilities:
Customer Service & Sales - Greets and assists customers in finding products, delivering outstanding customer service; demonstrates customer service behaviors consistently; actively listens to customer issues in a calm and agreeable manner to resolve problems; actively promotes company products and services; partners with team members effectively.;
Enterprise Fulfillment - Monitors the Enterprise Fulfillment systems application, picks merchandise orders, and acknowledges completion in the system; accurately packs orders in accordance with packaging requirements and timelines; completes all Ship from Store and Buy Online Pickup in Store activities in a timely manner.; Operations - Researches order shortages/overages and completes shipment check-in; completes order binning and system reporting to complete the processes;
assists with overall organization and maintenance of stock area; processes order deliver and return transactions on the register.;
General Operations - Partners with Merchandise Associates/Assistants to replenish store and/or takes personal action to replenish products from inventory;
Participates in annual inventory process.;
Performance Standards - Consistently meets established performance standards; including but not limited to: shrink and safety initiatives, Omnichannel, customer service, profit, productivity, and attendance.
Position Requirements
10+ Years
work experience
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