Hollister Co Assistant Manager, Kenwood Towne Centre

Assistant Manager – Hollister Co. at Abercrombie & Fitch Co.

Location:

Kenwood Towne Centre, Cincinnati, OH

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennia ls with assortments curated for their specific lifestyle needs. The company operates over 750 stores under brands including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks across North America, Europe, Asia and the Middle East.

The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers drive sales results by analyzing the business and providing best-in-class customer service. They oversee daily store operations including opening and closing routines, driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge.

They also lead talent management, driving recruitment, training, engagement and development. With a promote-from-within philosophy, assistant managers build upon their foundation and have the opportunity to grow into future leaders of the store’s organization.

• Customer Experience – Drive sales by delivering exceptional customer service.
• Omni Channel Fulfillment – Support e-commerce and in-store order fulfillment.
• Store Presentation and Sales Floor Supervision – Maintain store presentation and lead sales floor.
• Store & Stockroom Operations – Operate day-to-day store and stockroom functions.
• Staffing, Scheduling, and Payroll Management – Manage staff scheduling and payroll.
• Training and Development – Provide training and development to staff.
• Communication – Communicate store goals and expectations.
• Asset Protection – Protect store assets against loss.

• Bachelor’s degree OR one year of supervisory experience in a customer-facing role.
• Strong problem-solving skills.
• Ability to thrive in a fast-paced and challenging environment.
• Team building skills.
• Self-starter.
• Strong interpersonal and communication skills.
• Drive to achieve results.
• Adaptability / Flexibility.
• Multi-tasking.
• Fashion interest & knowledge.

• Quarterly Incentive Bonus Program
• Paid Time Off
• Paid Volunteer Day per Year
• Merchandise Discount
• Medical, Dental and Vision Insurance Available
• Life and Disability Insurance
• Associate Assistance Program
• Paid Parental and Adoption Leave
• 401(k) Savings Plan with Company Match
• Training and Development
• Opportunities for Career Advancement (promoting from within)

Abercrombie & Fitch Co. is an Equal Opportunity employer.