Retail Sales Associate; In-Store Sales

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Retail Sales Associate (Full Time)

We are actively hiring for an experienced full‑time retail sales associate. Full‑time Retail Associates can accrue up to three weeks of paid time off during your first year.

6320 Glenway Avenue, Cincinnati, OH 45211

• Starting base compensation $14.43 to $18.40 hourly. Actual pay will be adjusted based on experience, geographic location, and other job‑related factors as permitted by law.
• Eligible to earn incentive pay, with an average payout of $162 – $389 per month.
• Store hours Monday – Friday 8AM‑6PM, Saturday 8AM‑5PM. 37.5 hour work week. No Sundays.

• Consistently up‑sell and cross‑sell AAA products such as new memberships, credit cards, and insurance referrals.
• Assist members in planning domestic travel vacations, including car rentals, hotels, vacation packages, maps, tour books, and triptiks.
• Answer incoming overflow calls for Roadside Assistance during peak call volumes, ensuring timely and efficient service delivery.
• Serve as backup by assisting in the functions of Cashiering, Tag and Title, and IDEMIA services if applicable.

• Previous sales and customer service experience, with an ability to drive results and exceed expectations.
• Effective written and oral communication skills, essential for engaging customers and articulating value of AAA memberships.
• Proficient in navigating multiple websites and programs; computer skills essential for multitasking in a fast‑paced retail environment.
• Notary Public designation or willingness to obtain within 6 months of employment.
• Basic geography knowledge is beneficial.
• High school diploma or equivalent required.
• Satisfactory pre‑employment and post‑employment screening results including criminal, drug, and state/vendor specific screenings. Ability to obtain necessary membership license (or others) as required to perform essential functions.

• Medical, Dental, and Vision plan options.
• Up to 2 weeks paid parental leave.
• 401(k) plan with company match up to 7%.
• 2+ weeks of PTO within first year.
• Paid company holidays.
• Company provided volunteer opportunities + 1 volunteer day per year.
• Free AAA Membership.
• Continual learning reimbursement up to $5,250 per year.
• And more—check out our Benefits Page for more information.

• Seniority Level: Entry level
• Employment Type:
  
  Full‑time
• Job Function:
  Sales and Business Development
• Industry: Consumer Services

ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and encourage all qualified individuals to apply.

It is ACA’s policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA’s operating needs, and applicant qualifications including but not limited to experience, skills, ability, availability, cooperation, and job performance.