Cashier, Retail
Listed on 2026-01-01
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Retail
Customer Service Rep, Retail Associate/ Customer Service
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Job DescriptionCreate an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
ResponsibilitiesEssential Job Functions:
- Greet, engage, and assist customers actively and visibly.
- Process customer transactions quickly, accurately, and efficiently.
- Understand and operate the Point of Sale (POS) system, handling various tenders such as Cash, Checks, Credit, Debit, SNAP EBT, WIC, Rain checks, coupons, and loyalty offers.
- Adhere to company policies on cash shortages/overages and restricted sale items (Alcohol, Tobacco, DVDs).
- Report pricing discrepancies and follow policies for postage stamps, gift cards, and coupons.
- Stay current with advertisements and promotions.
- Follow food safety regulations and safety procedures, reporting unsafe conditions.
- Maintain equipment and create a welcoming environment for customers.
- Comply with all applicable laws and company guidelines.
- Work cooperatively in a high-paced environment, manage conflicts, act with honesty, and seek assistance when needed.
- Support and assist diverse customer needs, including minors, individuals with special needs, and older adults.
Minimum Position Qualifications:
- Customer service experience
- Effective communication skills
- Basic math skills (counting, addition, subtraction)
Desired Previous Job Experience:
- Customer service experience
- Experience as a Bagger or Courtesy Clerk
From a small Cincinnati grocery store over a century ago, Kroger has grown into the nation's largest grocer with nearly 2,800 stores across 35 states. We are committed to diversity, innovation, and creating positive experiences for our customers and communities. Join us to be part of a purpose-driven team that values growth and success.
What You’ll Receive From Us- Comprehensive healthcare coverage including medical, dental, vision, and prescriptions.
- Flexible schedules with paid time off, holidays, and sick leave.
- Support programs including counseling and financial coaching.
- Associate discounts on various products and services.
- Tuition reimbursement up to $21,000 through our Continuing Education program.
- Opportunities for career growth through training and diverse pathways.
For more information about benefits, visit our Benefits Page.
Additional Details- Seniority level:
Entry level - Employment type:
Part-time - Job function:
Other - Industry: Dairy Product Manufacturing
This job posting is active and accepting applications.
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