Apparel Embellishment Manager

Overview

Image Solutions is a custom uniform supplier in a $23 billion industry that is growing. We design, source, manufacture and distribute uniforms for a wide variety of regional and national organizations across a broad scope of industries. We have 2 distribution centers, located in Los Angeles, CA and Cincinnati, OH. Our mission is to make our customers, team members, and partners look and feel great  give 10% of our annual profits to charity.

Read on to find out more!

The Apparel Embellishment Manager is responsible for leading and executing all in-house apparel decoration operations, including embroidery, heat transfer, direct-to-film (DTF), direct-to-garment (DTG), laser engraving, name badge production, and sewing. This role owns both day-to-day floor execution and overall operational performance, ensuring high-quality output, on-time delivery, and consistent production standards across all decoration methods. The Manager is a visible presence on the production floor, providing direction, resolving issues in real time, and reinforcing accountability, while also driving process improvement, capability development, and cross-functional alignment.

This role balances hands-on execution with performance management to support current demand and long-term scalability.

Shift time is 7:00am – 4:00pm Monday-Friday. Support second shift operation.

• Own daily execution of all embellishment operations, ensuring quality, throughput, and on-time delivery
• Provide direct leadership on the production floor, setting clear expectations and priorities
• Oversee decoration of company logos, personalization, and custom graphics across multiple garment types
• Drive consistency and quality across embroidery, heat transfer, DTF/DTG, laser engraving, and sewing processes
• Monitor production performance and address issues related to quality, capacity, staffing, or equipment in real time
• Analyze production metrics (throughput, labor efficiency, scrap, cost per unit, and machine utilization) and lead corrective actions
• Establish and maintain standard work, quality requirements, and training expectations across all decoration techniques
• Troubleshoot technical issues related to embroidery and embellishment equipment and coordinate maintenance as needed
• Own equipment readiness, including preventive maintenance, supply availability, and vendor coordination
• Partner closely with Planning, Procurement, and Operations to align production execution with demand and fulfillment timelines
• Ensure compliance with safety standards and maintain a clean, organized, and efficient production environment
• Identify and implement improvements in embellishment techniques, production technology, and workflow design

• High School Diploma or equivalent (Bachelor’s degree preferred)
• 3+ years of experience in apparel embellishment or related manufacturing operations
• Strong hands-on knowledge of multiple decoration techniques, with emphasis on embroidery and heat transfer
• Experience operating and troubleshooting ZSK amd Tajima embroidery machines
• Working knowledge of embroidery files and workflows (DST creation and management)
• Proven ability to lead production teams and drive accountability on the floor
• Strong analytical skills with the ability to use data to drive performance improvement
• Excellent communication and cross-functional collaboration skills
• High attention to detail and strong commitment to quality and process discipline
• Ability to work in a fast-paced, production-driven environment
• Ability to lift up to 35 pounds and spend extended time on the production floor

• Competitive base pay
• A supporting, thriving team focused work culture and environment. One where your co-workers really want you to succeed.
• Matching 401(k) program
• An opportunity to make an impact to the success of the company
• Milestone Rewards for 5 and 10 year anniversaries with the company
• Being a part of an organization that gives back to the community
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