Calibration Technician Team Lead

About The Modal Shop – An Amphenol Company

The Modal Shop delivers innovative structural vibration and acoustic sensing systems and services to test laboratories and manufacturing facilities around the globe. We offer a world‑leading sound and vibration rental program, precision calibration systems, modal shakers, non‑destructive test systems, and digital sensors, all designed to simplify testing for our customers. We’re a fun, fast‑paced team based in Cincinnati, Ohio, committed to total customer satisfaction for both internal and external customers.

Learn more about our team at or .

We offer a highly collaborative, team‑based atmosphere with a casual dress code. We celebrate successes with team‑wide events and bring out our Modal Spirit for holidays and special events—including chili cook‑offs, the Modal Olympics, corn‑hole tournaments, and more! All full‑time team members receive 100% employer‑paid medical premiums for you and your family.

As the Calibration Technician Team Lead you will provide leadership and supervision to the calibration technician team and will be responsible for the performance and efficiency of the calibration team. You will perform a variety of moderately complex tasks, including test equipment maintenance, assembly tasks, system tests and calibrations, and will follow calibration lab best practices while ensuring compliance with ISO 17025, ISO 16063, and ANSIZ 540 through A2LA accreditation.

• Lead, mentor and develop a high‑performing team, providing clear direction, ongoing feedback and fostering a positive and productive work environment.
• Manage personnel functions such as hiring, training, conducting performance evaluations, addressing performance concerns and ensuring policies and procedures are being followed.
• Work with MSQS Leadership Team Representative to lead the 17025‑accreditation process, coordinating and supporting internal and external audits of all in‑scope calibration activities.
• Perform all job duties of the Calibration Technician I‑III.
• Follow all TMS procedures and forms in compliance with ISO 9001 and ISO 17025.
• Perform moderately complex electrical, mechanical and environmental maintenance on in‑house test equipment.
• Perform moderately complex electrical, mechanical and environmental tests and calibrations on TMS products and other manufacturer products.
• Calibrate sensors and equipment using delegated stations, compare test results with manufacturer specifications, and report any out‑of‑spec results.
• Operate and maintain the laser primary calibration system and maintain record‑keeping of in‑house calibration equipment.
• Verify that all tested or calibrated products meet specifications, monitor and log environmental conditions during calibrations, and ensure calibration equipment is within calibration cycle.
• Understand and use proper ESD procedures as outlined in the ESD procedure.
• Oversee the training and development of calibration technicians, track progress, and submit reports and records to the Quality Leader.
• Provide input to the development of testing procedures, equipment or automated testing programs; suggest new test procedures or equipment as needed.
• Work with the Quality team to ensure all equipment is calibrated and functioning properly.
• Ensure all safety precautions are followed per department guidelines when operating test equipment, promote safety and cleanliness, and maintain equipment.
• Interface with Planning, RMA and Rental teams to coordinate team resources and prioritize to meet demands.
• Act as liaison between the calibration team and engineering to develop procedures, solve problems and troubleshoot equipment.
• Maintain metrics related to productivity, accuracy and timeliness; develop and execute plans to achieve target goals and implement approved suggestions to improve.
• Provide input for proficiency testing reports and manage technician training files, ensuring qualifications, certifications and recurrent training are accurately maintained and audit‑ready.
• Perform other related duties as assigned or needed for the efficient operation of the team.