Information Technology Director

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The Cincinnati Center City Development Corporation (3

CDC) is a 501(c)(3), tax-exempt, private, non-profit corporation. The organization's mission and strategic focus is to strengthen the core assets of downtown by revitalizing and connecting the Central Business District and Over-the-Rhine (OTR). 3

CDC works in close collaboration with the Cincinnati corporate community and City of Cincinnati to carry out its mission. With an annual operating budget of $31 million, the organization has a team of approximately 140 full-time staff and 180 part-time staff engaged in real estate development, real estate management, civic space management and programming, and business district management.

• Real Estate Development - To date, 3
  
  CDC has played a direct role in over $2.0 billion in development projects in downtown Cincinnati and the adjacent neighborhood of Over-the-Rhine. In completing over 100 development projects, 3
  
  CDC has reimagined key civic spaces, added market-rate and affordable housing to the urban core and created density through mixed‑use residential and office projects that support local small businesses.
• Real Estate Management - 3
  
  CDC leases and manages nearly 700,000 square feet of commercial space, almost 200 mixed income apartment units, and over 5,900 parking spaces with annual operating revenues exceeding $51 million.
• Civic Space Management & Programming - 3
  
  CDC manages and programs seven civic spaces - Fountain Square, Elm Street Plaza, Court Street Plaza, Washington Park, Ziegler Park, Memorial Hall, and Imagination Alley. 3
  
  CDC hosts nearly 1,600 free family‑friendly events each year at these spaces.
• Business District Management - The organization manages two special improvement districts - the Downtown Cincinnati Improvement District and Over‑the‑Rhine South Special Improvement District - providing clean and safe services, homeless outreach, beautification efforts and marketing support to both districts.

The IT Director leads the governance and optimization of 3

CDC’s technology environment, ensuring systems are used effectively, securely, and in alignment with organizational needs. The role oversees Managed Service Providers (MSPs), supports operational and frontline‑based technologies as the technical lead, manages software and hardware life cycles, and drives efforts to improve data consistency and integration across platforms. This position ensures technology reliably supports the work of teams across the organization.

• Develop and execute an IT roadmap aligned with organizational goals and operational needs.
• Establish and maintain IT governance structures focused on security, usability, and long‑term scalability.
• Lead organizational change and user adoption efforts for new or improved technologies to ensure smooth rollout, clear communication, and effective use across departments.
• Reduce organizational and vendor single points of failure by strengthening documentation, cross‑training, and shared ownership of critical systems.
• Support departments and senior leadership by centralizing tech ownership, improving documentation, and ensuring technology decisions support day‑to‑day effectiveness.
• Help prioritize technology investments by assessing business value, risk, and operational impact.
• Manage IT budgeting, financial planning, and cost‑effectiveness of tools, vendors, and systems.

• Serve as primary point of contact with the MSPs, ensuring adherence to contract and service‑level expectations.
• Monitor performance across help desk operations, endpoint management, network support, identity and access management, backups, and security baselines.
• Ensure MSP documentation, asset inventories, and configuration standards remain accurate and up to date.

• Support business continuity and disaster recovery planning for critical operational technologies, including backup strategies and recovery procedures in coordination with MSPs and system vendors.
• Lead cybersecurity strategy and…