Customer Strategy Manager, Oral Care

Customer Strategy Manager, Oral Care

At Kenvue, we realize the extraordinary power of everyday care.

Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love.

Science is our passion; care is our talent.

Dir Cust Strategy and Channel Activation

North America, United States, New Jersey, Summit

Hybrid

The Category Strategy Manager is accountable for achieving forecast, budget, and OKR targets for the Oral Care business by developing and executing strategic business plans that align both company and customer objectives. This role leads commercialization planning, shaping go-to-market strategies to drive profitable growth and successful product launches. Acting as a liaison between sales, marketing, and other cross-functional partners, the manager represents the voice of the customer and provides retailer and competitive insights.

The position requires influencing marketing and brand strategies, managing special projects, and thriving in a dynamic, fast-paced environment.

• Execute plans through ongoing communication and in-store visits.
• Leads business planning with analytics, timelines, and collaborative cycles.
• Aligns strategies and insights across teams to achieve goals.
• Manages promotional programs and tracks results.
• Partners internally to drive revenue growth strategies.
• Drives plan execution via regular customer team interactions.
• Leads cross-functional teams to develop and implement the 4P’s, using insights to improve performance.
• Influences pricing, promotions, category, and inventory management through collaboration.
• Ensures trade investments enhance P&L.
• Recommend assortment and merchandising strategies.
• Coordinates communication between internal and customer sales teams for alignment and accountability.
• Supports retailer business reviews and new item placements.
• Co-leads major customer meetings.
• Presents reviews to drive brand performance.
• Promotes a positive, action-oriented culture within the Oral Care Team Franchise.

• A minimum of a bachelor’s degree in business, Marketing, or related field.
• 5+ years prior experience in consumer package goods.
• Prior experience in direct customer sales, business analytics, and/or customer marketing.
• Ability to influence decision-makers to ensure a fully aligned customer/company business plan.
• Exhibit strong communications and negotiations abilities, with capability to deliver impactful presentations and adapt messaging to suit different decision makers.
• Ability to develop and oversee project plans, implement and execute customer, shopper, and category studies, and draw actionable conclusions from the results.
• Ability to prioritize and manage projects successfully.
• Ability to work in a complex and agile environment.
• Up to 25% travel required.

• Experience working with national customers.
• Ability and passion to coach and develop reporting staff members.

Annual base salary for new hires in this position ranges: $ - $

• Competitive Benefit Package*
• Paid Company Holidays, Paid Vacation, Volunteer Time & More!
• Learning & Development Opportunities
• Kenvuer Impact Networks
• This list could vary based on location/region

Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment based on merit without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

If you are an individual with a disability, please check our Disability Assistance page for information on how to request an accommodation.