Operations Manager

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Convergint is looking for a full‑time, enthusiastic, results‑driven and forward‑thinking Operations Manager to join our amazing culture. As an Operations Manager, you are a part of a dynamic team that allows you to grow as Convergint grows.

You have a passion for providing world‑class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces equal opportunity and allows everyone to be the best version of themselves at work and home.

With 20‑years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, service‑based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

• Participate in the Recruit Awesome People program, promoting a colleague‑first culture and referring top talent to the Talent Acquisition Team and hiring managers.
• Manage, oversee and coordinate all aspects of branch operation activities including, but not limited to, operations planning, qualifying potential business, and operational review of proposals and bookings.
• Coach, counsel and train the Operations force to improve individual skills.
• Hold overall responsibility for customer satisfaction on all installed accounts.
• Oversee execution of contracts – estimated cost vs. actual cost; review of contracts; supervision of labor and subcontractors; planning and scheduling contracts; preparation of invoices and collections.
• Perform other duties and responsibilities as requested or required.

• Strong management skills related to Project Management.
• Leadership orientation – actively seeks ways to act as a role model, guide, develop and mentor others within the Operations Department; strong team leadership, team building and facilitation skills.
• Strong financial analytical skills including cost control.
• Excellent Microsoft Outlook, Project, Excel, Word and PowerPoint skills.

• 10 company holidays and paid time off starting at 13 days annually
• Fun & Laughter Day Off
• Medical, Dental & Vision plan
• Life insurance & Disability plan
• Wellness program
• 401(k) matching plan
• Colleague Assistance Program
• Tuition reimbursement
• Competitive salary and compensation plan
• Vehicle reimbursement plan or company vehicle
• Corporate Social Responsibility Day
• Cell phone reimbursement (if applicable)
• Paid parental leave

Education:

College degree, trade school or equivalent experience.

Minimum Experience:

3–5 years in operations, service, field or project management.

Previous project supervisory experience.

• Experience in one or more of the following industries: electronic, fire alarm & life safety, building automation, and/or healthcare.

Convergint is an Equal Opportunity Employer.

Visit our Convergint careers site to learn more about the company and the exciting opportunities available.