Civic Space Site Supervisor

• Real Estate Development - To date, 3
  
  CDC has played a direct role in nearly $1.7 billion in development projects in downtown Cincinnati and the adjacent neighborhood of Over-the-Rhine. In completing over 100 development projects, 3
  
  CDC has reimagined key civic spaces, added market‑rate and affordable housing to the urban core and created density through mixed‑use residential and office projects that support local small businesses.
• Real Estate Management - 3
  
  CDC leases and manages over 660,000 square feet of commercial space and over 5,100 parking spaces with annual operating revenues exceeding $32 million.
• Civic Space Management and Programming - 3
  
  CDC manages and programs six civic spaces – Fountain Square, Washington Park, Ziegler Park, Memorial Hall, Court Street Plaza and Imagination Alley. 3
  
  CDC hosts nearly 1,600 free family‑friendly events each year at these spaces.
• Business District Management – The organization manages two special improvement districts – the Downtown Cincinnati Improvement District and Over‑the‑Rhine South Special Improvement District – providing clean and safe services, homeless outreach, beautification efforts and marketing support to both districts.

The Civic Space Site Supervisor works on behalf of management to oversee day‑to‑day operations held at Fountain Square, Washington Park, Elm Street, Memorial Hall, Ziegler Park, Imagination Alley, Court Street and other potential Civic Spaces.

The seven Civic Spaces are managed to the highest standards in all aspects of physical maintenance, safety, and customer service. In a typical year 3

CDC produces approximately 800 events and hosts/facilitates an average of 250 third‑party events, all of which attract millions of people to our locations. Beverage sales play a large role in our event programming and provide a substantial amount of revenue to subsidize the civic spaces.

The Civic Space Site Supervisor will be directly responsible for the overall day‑to‑day site management at 3

CDC managed Civic Spaces, Over the Rhine District, and Central Business District. Working with the Operations Management and Event Management Teams, the Civic Space Site Supervisor will oversee all events held at the specific site, making sure the delivery is held to the 3

CDC standard. This position is responsible for the overall day‑to‑day event and site management; including but not limited to managing staff levels in accordance with the needs of the space, developing and facilitating daily event setups, creating and managing event planning documents, ensuring events are properly executed, and developing the overall team to be flexible and manage events of various sizes.

This position works primarily second shift.

• Take ownership of the Civic Spaces; this is not only event‑based, but includes cleanliness, operations, parking, bar sales, facility management, etc. This also means that you are the primary contact for all onsite functions, which may require being available outside of regularly scheduled hours.
• Manage the Civic Spaces by focusing on exceeding patrons’ expectations for customer service, quality, safety, and cleanliness.
• Working and coordinating with your Event Management colleagues on understanding the needs for the 3
  
  CDC‑produced events, partner events, and the third‑party programming. This includes working with Manager(s) to prepare event and onsite operations paperwork.
• Oversee site setup, operation, teardown, and/or post event cleanup to ensure quick and efficient turns between events. This includes supporting the team across all civic spaces and including the ice rink season, when event schedule allows.
• Conduct pre‑shift meetings each workday to ensure onsite staff, contractors and volunteers know the goals and key points of each event. Evaluates daily needs and adjust the standard plan to meet the needs of each site.
• Provide management and on‑the‑job coaching of the civic space team (operations, event, and bar staff) and report accurate feedback to Operations Management. Staffing includes a multitude of positions including but not limited to bathroom attendants, play workers, and volunteers.
• Coordinate with technical staff to…