Residential Property Manager

Overview

Join Western & Southern – Somewhere You Want to Be

Western & Southern is somewhere to grow, lead, win and do good for others. Our supportive culture, continuous learning opportunities and connection to our local communities make our company the ideal place for a career. For more than 137 years, our long-term success has been fueled by a deep commitment to customer service and our community.

Headquartered in Cincinnati, W&S is a Fortune 500 company recognized as one of America’s Best Midsize Employers by Forbes. Our commitment to career growth and employee development earned us a top 100 ranking on the American Opportunity Index (AOI). We are dedicated to creating opportunities for our associates to grow and succeed. We take pride in our award-winning talent development team and our recognition as a Top 10 Military Friendly Employer and Top Spouse Employer.

Hear what our associates say about their experience at W&S!

Western & Southern is built on a culture of integrity, top-notch performance, teamwork and collaboration. We’re committed to hiring and developing professionals who strive for excellence, demonstrate strong ethics and make fact-based decisions. Our associates are empowered to chase their career dreams while being supported every step of the way.

The Multifamily Property Manager is an experienced and polished professional who oversees daily operations at a boutique luxury apartment building. This is more than a traditional property management role — the ideal candidate brings a refined, service-oriented approach akin to that of a high-end hotel concierge. As the face of the property, the Multifamily Property Manager delivers exceptional resident experiences while ensuring operational excellence.

• Serve as the primary point of contact for residents, delivering concierge-level service with professionalism, discretion, and attention to detail.
• Maintain an impeccable standard of property presentation, from common areas to back-of-house operations.
• Anticipate and fulfill resident needs, handling special requests, coordinating services, and resolving concerns with urgency and grace.
• Oversee all aspects of day-to-day property operations, including maintenance, cleanliness, safety, and vendor coordination.
• Manage leasing activity as needed, including tours, application processing, and move-in/move-out coordination.
• Monitor and manage the property’s operating budget, rent collections, and expense control to meet financial goals.

• High School Diploma;
  Some college coursework or equivalent combination of professional experience in property management, hospitality, or customer service.
• Typically having 5+ years of experience in luxury residential property management, hospitality, or a related field.
• Proven ability to cater to a high-end clientele with poise, diplomacy, and a solutions-driven mindset.
• Valid Driver's License with a safe driving record
• Working knowledge of property management software (Yardi) and Microsoft Office.

We offer a comprehensive benefits package, including:

• Medical, dental, vision, and life insurance.
• 401(k) savings plan with pension options.
• Paid time off increasing with tenure.
• Tuition reimbursement and individualized career development plans.
• Parental leave and maternity leave with a 4-week transition back to work.
• Access to on-site amenities like a fitness center, cafeteria and more.
• Extensive employee discount program.

• Administrative, Project Management, and Customer Service

• Real Estate, Investment Management, and Financial Services

Note:

This posting reflects the current responsibilities and requirements for the role and may be updated as needed.