Operations & Maintenance Lead

Join Uptown Rental Properties and play a hands-on role in maintaining our properties to the highest industry standards. If you take pride in problem-solving, delivering excellent service, and working independently, this role is for you.

🏆 Why Uptown Properties
At Uptown, we’re committed to delivering a superior resident experience and maintaining industry-leading property standards. As an O&M Lead, you’ll be a key contributor to the operations and maintenance of our communities, working in a supportive, team-oriented environment.

💼 About the Role
The O&M Lead is responsible for completing maintenance service issues and ensuring high-quality resident experiences. You’ll also assist the O&M Supervisor with operational and administrative tasks, making you a technical and operational resource for your assigned properties.

📝 What You’ll Do

Service Issue Completion (60%)

Diagnose and resolve maintenance requests, including electrical, plumbing, HVAC, painting, janitorial, preventative maintenance, landscaping, and inspections

Manage materials and inventory to ensure timely resolution

Coordinate with vendors for escalated service issues

Maintain professional use of company resources (tools, vehicles, cell phone, etc.)

Maintain administrative processes when the O&M Supervisor is unavailable, including work order management, reviewing labor hours, credit card receipts, and vendor purchases

Serve as a subject matter expert on portfolio maintenance processes

Provide guidance and solutions for operational challenges

On-Call Support (5%)

Respond to emergency maintenance requests during scheduled after-hours shifts to ensure resident satisfaction

Ancillary Responsibilities (10%)

Support additional maintenance tasks and property-related activities as needed

Visit properties to assess building systems, housekeeping, and grounds

✅ What You’ll Need

Experience in maintenance, repairs, or building operations

Strong problem-solving and troubleshooting skills across multiple trades

Ability to work independently, prioritize tasks, and handle on-call emergencies

Excellent communication and customer service skills

Attention to detail, accountability, and teamwork

Paid training and opportunities for career growth

PTO, sick days, and paid holidays

Medical, dental, vision, disability, and life insurance

401(k) with company match + profit sharing

Company-provided tools, van, and resources

Employee appreciation events and team-building activities

🚀 Ready to Make an Impact?
If you’re motivated, dependable, and take pride in maintaining clean, safe, and functional communities, we’d love to hear from you. Join Uptown Rental Properties as an O&M Lead and help keep our properties at their best.