Claims – Private Client Claims Specialist

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Description

The express claims center is seeking a qualified candidate to fill the role of private client claims specialist. This headquarters-based role will work within the express claims department and will primarily handle certain higher-dollar private client personal lines scheduled jewelry claims and other larger authority property claims within the private client space. Over time, this will also be expanded to include other business lines and coverages.

Under CIC’s current staffing guidelines, this position will be based in the HQ (Cincinnati) area. This is an exempt (salaried) role. The position does qualify for CIC’s current hybrid work (80% office, 20% environment). Contact AVP-express claims manager Andrew Holland if you have questions.

$52,000 - $65,000 depending on education, experience and qualifying factors

• Directly handle scheduled jewelry claims with no maximum dollar amount subject to HQ supervision from the Private Client Claims group) as well as other higher-dollar property claims as-needed
• Complete through, detailed claim investigations including recorded statements, retention of counsel, partnership with SIU and onboarding experts when needed
• Analyze property coverage forms including specialized Capstone property forms featuring enhanced replacement cost language and specialized valuation
• Prepare detailed narrative factual reports and statements of loss on large ($100,000+) files
• After onboarding and gathering experience, train others as the department expands in 2026
• Monitoring and supporting exceptional claim service to ensure high customer satisfaction

• Prior insurance or claims-handling experience (preferred)
• The ability to work independently and make informed decisions
• Exceptional communication skills
• Demonstrated experience and knowledge of CIC property and Private Client forms

• Associate or bachelor’s degree (preferred)

Pursuit of AINS or AIC designation exam study or completion of either. The selected candidate will be expected to complete AIC coursework within two-years of hire date

Providing outstanding service and developing strong relationships with our independent agents are hallmarks of our company. Whether you have experience from another carrier or you’re new to the insurance industry, we promote a lifelong learning approach. Cincinnati provides you with the tools and training to be successful and to become a trusted, respected insurance professional – all while enjoying a meaningful career.

Your commitment to providing strong service, sharing best practices, and creating solutions that impact lives is appreciated. To increase the well-being and satisfaction of our associates, we offer a variety of benefits and amenities. Learn more about our benefits and amenities packages.

As a relationship-based organization, we welcome and value a diverse workforce. We grant equal employment opportunity to all qualified persons without regard to race; creed; color; sex, including sexual orientation , gender identity and transgender status ; religion; national origin; age; disability; military service; veteran status; pregnancy; AIDS/HIV or genetic information; or any other basis prohibited by law. All job applicants have rights under Federal Employment Laws.

Please review this information to learn more about those right.