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ITIL V3 , ITSM Suite Cloud Computing Infrastructure; USC,GC

Job in Cincinnati, Hamilton County, Ohio, 45208, USA
Listing for: Sonsoft Inc
Full Time position
Listed on 2026-03-01
Job specializations:
  • IT/Tech
    IT Consultant, IT Project Manager, IT Support, IT Business Analyst
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Position: ITIL V3 , ITSM Suite Cloud Computing Infrastructure (USC,GC)

ITIL V3 , ITSM Suite Cloud Computing Infrastructure (USC,GC)

  • Full-time

Sonsoft, Inc. is a USA-based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.

  • Minimum of 4+ years overall experience in implementing ITIL, Enterprise Service Management, Asset and Configuration Management
  • At least 3 years of experience with Service Now or BMC Remedy or other ITSM tools as an advanced user
  • Knowledge of the ITIL v3 service life cycle and ITSM best practices
  • Practical experience with agile methodologies/tools, ITIL process implementation, Driving/working part of CSI projects
  • Knowledge of technology metrics, scorecard implementation, and project management best practices
  • ITIL v3 Intermediate certificate or/and administration certificate on any ITSM tools like Service Now, Remedy
  • Knowledge of COBIT, ISO 2000, or CMMI
  • Analytical and Communication skills
  • Planning and Co-ordination skills
  • Experience with project management
  • Experience and desire to work in a management consulting environment that requires regular travel
  • Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education
  • At least 4-year experience in Information Technology.

  • ** U.S. Citizens and those who are authorized to work independently in the United States are encouraged to apply. We are unable to sponsor at this time.
  • This is a
    Full-Time / Permanent job opportunity
    .
  • Only US Citizen, Green Card Holder can apply.

  • ** All your information will be kept confidential according to EEO guidelines.
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