Product Manager

Join PatientPoint to be part of a dynamic team creating change in and around the doctor’s office. As a leading digital health company, we innovate to positively impact patient behaviors. Our purpose-driven approach offers an inspirational career opportunity where you can contribute to improving health outcomes for millions of patients nationwide.

PatientPoint is seeking a Product Manager to focus on one of our patient engagement product lines. With a focus on product discovery and delivery within a strategically important area of our business, you  be a driving force behind a cross-functional product team, responsible for solving complex customer problems, creating measurable impact, and helping mature best practices as we build our product-led culture.

You  operate at a strategic and tactical level building deep expertise to own the team  problem space, guiding rapid product discovery that better defines and validates new opportunities and product optimizations, ensuring outcomes are aligned with strategic goals and user needs, and building strong relationships with partners across our business to ensure well informed plans and smooth product iterations and delivery.

This is a hands-on role that requires strong product instincts, structured thinking, data literacy, a sense of urgency, ability to lead through change, and a relentless focus on value creation.

• Own and prioritize the roadmap for your product (a digital experience that delivers educational content and sponsored messaging to patients). Work with your cross functional team and partners to define and frame customer problems that are worth solving. Collaborate with your team to help formulate strategy and then translate it into meaningful product bets that align with PatientPoint's mission and OKR's.
• Be the expert for a product space. Stay informed of industry trends, emerging technologies, and best practices to ensure PatientPoint remains at the forefront of point of care experiences.
• Measure Outcomes, Not Output. Inform how success is defined with meaningful KPIs tied to customer behavior and business value. Help the team interpret performance data, learn quickly, and iterate accordingly.
• Drive structured product discovery. Leverage your experience/toolkit of discovery tactics, and your partners in design and engineering, to test, validate and de-risk ideas. Tactics may include user interviews, prototyping, data, or various testing methodologies.
• Inform and monitor success metrics for your projects and the outcomes that your roadmap delivers.
  
  Create and leverage data and insights to understand what  happening in your product, how it ties to business value, and to craft compelling rationale for planning and readouts.
• Prioritize and effectively manage expectations. Gather input from your team and working group to inform your perspective, and then prioritize aggressively to focus the team  energy on the most impactful work.
• Champion Cross-Functional Collaboration. Work fluidly with stakeholders across Product Marketing, Content, Data, Sales, Legal, and Customer Success. Ensure alignment without losing momentum.
• Elevate the Voice of the Customer
  . Serve as the conduit between the customer and the business. Use empathy, insight, and curiosity to deeply understand user needs and behaviors.

• Bachelors degree in Business, Computer Science, Design, Human-Computer Interaction (HCI) or a related field is required. MBA or related Masters degree preferred.
• 2-5 years of experience in product management in digital media and consumer health tech environments. Demonstrated success leading empowered product teams to meaningful outcomes.
• Deep understanding of content serving strategies and algorithms, including machine learning/AI strategies.
• Strong discovery skills- experience validating ideas before investing heavily in delivery.
• Experience with A/B testing, experimentation frameworks, and hypothesis-driven development.
• Strong data literacy and experience leveraging data to influence product decisions
• High business acumen and comfort navigating technical tradeoffs with Engineering partners.
• Excellent communication and storytelling…