Information Technology; IT Co-op - Summer

About Us

We are a mechanical, electrical, and plumbing (MEP); building automation; and industrial piping contractor. Our team offers a variety of MEP and process piping services, including design-build engineering for new construction and renovation, installation and specialty construction, maintenance, and air balancing, start-up, and energy efficiency services.

DeBra-Kuempel is seeking to fill an Information Technology (IT) Specialist Co-Op position in our Cincinnati, Ohio location. The IT Support Specialist Co-Op position offers a valuable opportunity for students to gain practical experience in the IT field. The IT Support Specialist provides day-to-day support as needed to local and remote satellite offices. The successful candidate for this role is an individual who demonstrates a high level of service, commitment, and execution.

The following are preferred characteristics, knowledge, skills, and abilities:

• Possess exceptional customer service skills, patience, well organized, and a good communicator.
• Expertise in computer software, hardware maintenance, and technical support.
• Experience with repairing, diagnosing, and upgrading PC hardware and basic network troubleshooting.
• Self-motivated with a high attention to detail.
• Demonstrate strong interpersonal skills and the ability to read and interpret communication styles of diverse team members who come from a broad spectrum of disciplines.

Key areas of duties and responsibilities include but are not limited to these day-to-day IT operations:

• Implement and manage network security as established by EMCOR policy.
• Computer, software, printer, & mobile device inventory, setup, and maintenance
• Antivirus and patch management and monitoring for computer operating systems.
• Provide basic Active Directory Users & Computers Support
• Provide end user help desk support.
• Work onsite to perform IT projects and upgrades.
• Perform other duties as assigned by Manager of IT
• Ensure compliance with EMCOR IT SOPs

• Microsoft Windows 10 & 11 Operating Systems Support
• Microsoft Office 365
• Microsoft Active Directory
• DNS/DHCP
• TCP/IP
• iPhone, iPad, and Android Support

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee should expect to sit for long periods in front of a computer and travel to field locations as needed.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, see, talk, and hear. The employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls. The employee is regularly required to walk, reach with hands and arms, climb or balance and stoop, kneel, crouch, or crawl. The employee may occasionally lift and/or move up to twenty-five (25) pounds.

Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

• Working knowledge of large desktop/laptop deployments including design, engineering and support of the desktop, desktop applications, desktop images, endpoint security and the associated systems of application delivery and group policies.

The IT Support Specialist Co-Op will work side by side with other IT Support Specialists and exercise advanced discretion and judgement with both macro and micro level responsibilities. This is a hands-on role that includes oversight, investigation and resolution of end user support needs, customer service, infrastructure management including security and network administration.

As a leading provider of mechanical and electrical construction,…