Network Operations Manager

Manager of Professional Services - Talent Acquisition - On Demand Central

CBTS is in search of a Network manager for a hybrid opportunity.

The Network Manager will lead a dedicated team of network professionals. The role is a unique blend of leadership and hands‑on technical work, ideal for someone who enjoys mentoring a team while staying actively involved in the design, implementation, and maintenance of company's critical network infrastructure.

• Team Leadership & Mentorship:
  Lead, manage, and mentor a small team of network and IT professionals, fostering a collaborative and high-performance work environment. Conduct regular performance reviews and support professional development and training;
• Hands-On Network Operations:
  Actively participate in the day-to-day management of network infrastructure, including the configuration, installation, and maintenance of routers, switches, firewalls, and wireless access points;
• Network Architecture & Design:
  Design, plan, and implement scalable and secure LAN/WAN and cloud network solutions to meet current and future business demands;
• Troubleshooting & Support:
  Serve as the primary escalation point for complex network issues, providing advanced troubleshooting and resolution to ensure maximum network uptime and performance;
• Project Management:
  Plan, execute, and oversee all network-related IT projects from conception through to completion, ensuring they are delivered on time, within budget, and in alignment with business goals;
• Network Security:
  Develop, implement, and enforce network security policies and procedures. Manage firewalls, VPNs, and intrusion detection/prevention systems to protect data and system integrity;
• Vendor & Stakeholder Management:
  Collaborate effectively with vendors, internal departments, and key stakeholders to define requirements, manage service level agreements (SLAs), and communicate project status and network performance;
• Documentation:
  Create and maintain comprehensive documentation for network architecture, configurations, processes, and disaster recovery plans.

• Advanced, hands-on knowledge of network infrastructure, including LAN/WAN, TCP/IP, DNS, DHCP, etc.;
• Hands-on proficiency with enterprise‑grade switches, routers, firewalls, WLAN controllers, and cloud networking constructs;
• Must be able to be hands on as well as a leader;
• Strong understanding of network security principles, including VPNs, IDS/IPS, access control, and threat management;
• In-depth knowledge of enterprise wireless networking standards, deployment, and security;
• Experience with cloud networking concepts and services in environments such as AWS (VPC, Direct Connect) or Azure (VNet, Express Route);
• Experience with network monitoring/automation tools;
• Familiarity with ITIL practices for incident, change, and problem management;
• Proven ability to lead and motivate a technical team, with strong skills in delegation, performance management, and mentorship.

• Certifications such as Cisco Certified Network Associate (CCNA), Cisco Certified Network Professional (CCNP), CompTIA Network+ are highly preferred;
• 7+ years of experience in a technical networking role, with at least 3 years in a team leadership or management position;
• Demonstrated experience managing large IT infrastructure projects.

• Bachelor’s degree in computer science, IT or a related field;

Mid‑Senior level

Full‑time

Information Technology and Management

IT Services and IT Consulting

Referrals increase your chances of interviewing at CBTS by 2x

Cincinnati, OH $90,977.00-$

Medical insurance

Vision insurance

401(k)

Paid maternity leave

Disability insurance