Network Operations & Incident Response Analyst

A technology service provider is seeking a Network Operations Specialist in Cincinnati, Ohio. This role will focus on managing network systems and services, ensuring the stability and security of WAN and LAN infrastructures. The candidate will be responsible for diagnosing and resolving incidents, providing excellent support, and collaborating with internal teams to enhance network operations. The position emphasizes customer satisfaction and teamwork, with a strong emphasis on communication skills and effective incident management.
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