Enterprise Service Desk Leader — On-Site Cincinnati

A leading home improvement company based in Ohio is seeking a Manager for its IT Enterprise Service Desk. In this hands-on role, you will lead and continuously improve service desk operations, ensuring high-quality support across the enterprise. Key responsibilities include managing day-to-day service delivery, data analysis, and team development to enhance the internal customer experience. Ideal candidates will have experience in service desk management and a commitment to operational excellence.

The role is on-site in Cincinnati and offers a competitive salary range of $80,000 – $90,000.
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