Application Engineer

A dynamic international company known for its industry leadership, expertise, and a hardworking team environment.

• Deliver solutions for customers by identifying how the products can be implemented at their sites to meet their business needs.

• Collaborate onsite with clients to install our products.

• Provide effective recommendations and consult with clients through a firm understanding of current software suites, applications, and integrations, as well as desired outcomes.

• Provide technical customer support via telephone, email, or other electronic communication methods.

• Diagnose performance issues by evaluating complex bugs and utilizing that information in the development and testing of solutions.

• Help facilitate the sales process by explaining how the products can be implemented or modified to fulfill customer needs.

• Collaborate with internal project teams to define, develop, and introduce new software applications.

• Develop and deliver presentations regarding the technical aspects of our applications and provide training to internal and external stakeholders.

• Keep management informed of any problems, competitor issues, or other factors affecting our products and make recommendations for improvements or changes.

• Maintain professional and technical knowledge by attending educational workshops, reviewing publications, establishing personal networks, and participating in professional societies.

• Support effective working relationships with staff and a network of technical resources.

• Support colleagues in related product areas through awareness, collaboration, information exchange, backup support, and assistance as required.

• Perform other duties as assigned.

This position has no supervisory responsibilities.

Education/

Experience:

High school diploma or GED with 3 years of experience in programming and configuring Programmable Logic Controllers (PLC). A bachelor’s degree in a technical field is preferred.

Required Skills/

Competencies:

• Comprehensive understanding of system networking, hardware, and software interactions to develop solutions for complex technical issues.
• Experience working with human-machine interfaces (HMI) on CNC machines and factory floor equipment.
• Proficiency in software applications required for job duties (Microsoft Office Suite, Microsoft Project, etc.).

All your information will be kept confidential according to EEO guidelines.