Benefits Specialist

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dunnhumby is the global leader in Customer Data Science, partnering with the world’s most ambitious retailers and brands to put the customer at the heart of every decision. We combine deep insight, advanced technology, and close collaboration to help our clients grow, innovate, and deliver measurable value for their customers.

dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca‑Cola, Nestlé, Unilever and Metro.

We’re looking for a proactive and detail‑oriented Senior Reward Analyst to lead the administration and governance of our employee benefits programs. This role is critical in ensuring smooth enrollment cycles, effective communication, and compliance across multiple regions.

• Manage U.S. cyclical enrollment processes, including reporting, launches, and employee communications.
• Oversee benefits package rollouts and renewals, ideally with global exposure.
• Act as a trusted advisor to internal and external stakeholders, communicating clearly and building strong relationships.
• Provide recommendations on benefits practices and governance, ensuring standards are implemented and maintained.
• Handle complex queries while meeting deadlines and managing day‑to‑day priorities effectively.
• Support strategic initiatives with project tracking and coordination.
• Ensure compliance and accuracy across multi‑transactional processes, including documentation and forms, delivering on time every time.

• Proven experience managing U.S. benefits enrollment cycles and renewals.
• Strong organizational skills and ability to balance multiple priorities.
• Excellent communication skills—approachable, relatable, and confident.
• Experience with benefits governance and process improvement.
• Project management exposure and ability to support strategic initiatives.
• Detail‑oriented with a commitment to compliance and timely delivery.

We won’t just meet your expectations. We’ll defy them. So you’ll enjoy the comprehensive rewards package you’d expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off.

You’ll also benefit from an investment in cutting‑edge technology that reflects our global ambition. But with a nimble, small‑business feel that gives you the freedom to play, experiment and learn.

And we don’t just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you.

At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.

We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.

Mid‑Senior level

Full‑time

Human Resources

Technology, Information and Media