Senior Manager, Digital Commerce

Senior Manager, Digital Commerce role at Kao Corporation

As the Digital Commerce Lead, you will drive the strategic direction and execution of digital retail platforms including Amazon (1P and 3P), Tik Tok Shop, and Direct-to-Consumer (DTC) channels. This role delivers profitable growth, optimizes digital shelf presence, and leads cross-functional teams and agency partners to create the best consumer experiences.

• Develop a comprehensive digital commerce strategy aligned with broader goals.
• Manage P&L and performance metrics across Amazon, Tik Tok Shop, and DTC channels.
• Identify and implement profitability improvement programs by channel, including pricing, assortment, and promotional optimization.
• Lead the development of digital channel roadmaps, ensuring scalability and innovation across platforms.
• Launch and scale digital excellence projects, including operational frameworks, governance models, and capability building.
• Support change for digital transformation, embedding consumer‑centric and agile ways of working.
• Lead annual and quarterly vendor negotiations with Amazon, including US GVM partnership, terms, and operational performance – collaboration with Amazon Global Kao team.
• Monitor and respond to platform policy changes, ensuring compliance and maximizing commercial outcomes.
• Develop a high‑performing team, promoting a culture of innovation, accountability, and continuous learning.
• Collaborate cross‑functionally to create integrated digital commerce solutions.
• Influence senior team members and advocate for digital‑first thinking across the organization.

• Bachelor's degree in Marketing, Business Administration, or a related field.
• 5+ years experience in digital commerce, eCommerce strategy, or online retail (Beauty, Retail, CPG, Fashion & Lifestyle preferably).
• Strong Microsoft Office skills (PowerPoint, Excel, Word, Outlook);
  Canva a plus.
• Proven success in managing Amazon vendor relationships and driving profitability.
• Strong analytical skills and experience with digital shelf tools, retail analytics, and performance dashboards.

• Health insurance
• Vision insurance
• 401(k)
• Paid paternity leave
• Paid maternity leave
• Tuition assistance
• Disability insurance

Mid‑Senior level

Full‑time

Sales and Business Development

Personal Care Product Manufacturing