Zscaler Security Administrator

Zscaler Security Administrator

Location:

Cincinnati, OH or Indianapolis, IN

Base pay range: $95,000.00/yr - $/yr

Belcan is supporting a key manufacturing client in a Zscaler Security Administrator role. The position focuses on administering and supporting Zscaler cloud security solutions (ZIA, ZPA, ZDX, etc.) for designated client environments.

• Manage, configure, and support ZIA/ZPA policies, web filtering, URL categorization, firewall and SSL inspection.
• Troubleshoot internet access, authentication, application access, and performance issues.
• Analyze ZIA/ZPA logs to identify traffic patterns, anomalies, and threats.
• Configure and manage GRE/IPSec tunnels and PAC files.
• Handle escalations related to content filtering, SSL decryption, and bandwidth control.
• Integrate ZIA/ZPA with identity providers (Azure AD, Okta, SAML, LDAP).
• Optimize ZIA/ZPA policies based on security best practices and business needs.
• Manage and monitor Zscaler App (Z-App) deployment, updates, and health status.
• Deploy, maintain, and troubleshoot Agents/ZCC on all endpoints.
• Maintain and update Zscaler security policies, access controls, and authentication settings (SAML/SSO); ensure alignment with organizational standards and compliance frameworks.
• Continuously monitor Zscaler dashboards for alerts, anomalies, and performance metrics; provide clients with regular reports on threat activity, usage trends, and compliance status.
• Provide user support for Zscaler-related issues; collaborate with IT teams to resolve connectivity, access, and policy-related problems; escalates complex issues as needed.
• Maintain detailed documentation, including configuration records, troubleshooting guides, network diagrams, and change logs; ensure all updates follow change management protocols.
• Participate in client meetings, status calls, and planning sessions; communicate technical updates, policy changes, and recommendations clearly and professionally; liaise with client IT teams, cybersecurity personnel, and vendors; facilitate knowledge transfer and training sessions.
• Support client compliance initiatives, ensuring Zscaler configurations align with regulatory frameworks (NIST, GDPR); assist with audit preparation and evidence collection.
• Stay informed about Zscaler product updates and coordinate implementation of new features or integrations; recommend improvements based on evolving security needs and operational efficiency.

• Bachelor's degree in IT, Computer Science, Cybersecurity, or related field.
• Minimum 4 years in IT security administration.
• Hands‑on experience managing Zscaler or similar cloud-based platforms, preferably in a client‑facing or MSSP environment.
• Familiarity with ZIA, ZPA, and ZDX configuration and management.
• Understanding of networking fundamentals (TCP/IP, DNS, VPN, SSL/TLS, CA).
• Knowledge of identity provisioning and experience with Azure AD, SAML/SSO, MFA.
• Familiarity with SIEM tools (Sentinel) and endpoint protection platforms (Sophos).
• U.S. Citizenship required.
• Candidate must be eligible to obtain Secret Clearance.

• Zscaler certifications (ZCCA‑IA, ZCCA‑PA) or equivalent security credentials.
• Knowledge of Sentinel, SAML, MFA, DNS, Sophos, SIEM tools, SSL, Zscaler, SSO, VPN, Azure AD, TLS, PKI, LDAP.

Salary: $95,000–$140,000 per year, subject to factors such as education, experience, location, and discipline.

Benefits may include health care, dental, vision, life insurance, 401(k), education assistance, paid time off (PTO), holidays, and other paid leave required by law.

Belcan is an equal‑opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.