Guest Service Attendant, American Ball Park

Overview

Delaware North Sport service is searching for seasonal Guest Service Attendants to join our team at Great American Ball Park in Cincinnati, Ohio. As a Guest Service, you will be responsible for ensuring an effective operation of stocking, serving, and attending to guests' needs.

This is a per-event paid position with compensation of $87.50 per event. The hourly rate shown is for reference only and reflects a breakdown of the guaranteed event pay, which is based on a 7-hour event day. The total event payment remains the same regardless of the actual number of hours worked.

Pay: $12.50 per hour

Information on our comprehensive benefits package can be found at the Delaware North careers site.

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

• Set up and prepare food station with all the proper equipment and utensils for the event
• Ensure that all food is at the station as well as back up items for service. Food should be up to company and manager/chef standards
• Anticipate guests needs as they approach the stations, following all Guest Path standards
• Maintain station and club cleanliness throughout the event
• Follow all set up and break down procedures while giving the best guest experience possible

• No high school diploma or GED required
• Minimum of 1 year of service experience in a hotel, full service restaurant, catering facility, or club environment required
• Previous experience in Food and Beverage or Hospitality is preferred

• Ability to lift up to 50 pounds
• Ability to stand and walk for entire length of shift
• Exposure to variable temperatures
• May be required to work in narrow spaces

• Days:
  Evenings
• On call
• Holidays
• Midweek and weekend availability (M-F, Weekends)
• Events and overtime as needed

Delaware North operates concessions, premium dining, and retail services at the Cincinnati Reds Great American Ball Park and has been a partner of the Reds since 1936. We offer pre-game upscale dining and full bar service featuring local craft beer. In-game service includes in-seat ordering with chef-inspired specialties and ballpark favorites.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.