Administrative Assistant-Client Services

Join our Mission-Driven, 5-time Top Workplace Award Winning Organization

Program / Department:
Central Connection

Administrative Assistant-Client Services

Full-time

Cincinnati, Ohio

At Central Clinic Behavioral Health, our mission is to inspire meaningful change by creating options and choices through compassionate approaches to behavioral health services that foster recovery and resiliency for children, adults, families, and communities. Our goal is to connect the right people to the right behavioral health service at the right time. One person’s healing has a cascading effect that not only helps one, but also the wellness of the family and ultimately the community.

We serve all communities with dignity and dedication and believe everyone deserves access to high-quality, compassionate care.

Our employees are the heart of that mission.

As a 5-time Top Workplace Award winner, our employees are at the core of everything we do, and we are committed to fostering a culture rooted in teamwork, open‑mindedness, and accountability where everyone feels supported and empowered to grow—both professionally and personally.

We prioritize employee wellness, ongoing training, and a collaborative environment where everyone’s voice matters. You will find a community of professionals who support each other—and our clients—with compassion and respect.

• Competitive salary with annual increases based on merit / performance
• Salary increases with new licensures
• Full health, dental and vision insurance with employer contribution
• Clinical supervision and licensure support provided
• Generous paid time off – Year 1 of employment – 4 weeks of PTO AND 11 paid holidays
• Service delivery bonuses, for applicable roles.
• Short‑term disability – offered at no cost to all employees
• 401(k) available after one year of employment
• Employee wellness programs
• Ongoing training and CEU opportunities
• Public Service Loan Forgiveness (PSLF) eligible employer.
• Flexible scheduling for many roles

• Manage front desk and greet clients professionally.
• Answer phones and route calls appropriately.
• Operate intercom and building access system.
• Assist clients with registration paperwork.
• Support Open Access Intake flow.
• Manage appointment scheduling as assigned.
• Monitor bus passes and transportation tracking.
• Perform copying, filing, faxing and data entry.
• Maintain organized front desk environment.
• Provide general administrative support.
• Escalate matters as they occur.
• Perform other duties as assigned.

• High school diploma required.
• Associate's/Bachelor's degree in a related field or equivalent combination of education and relevant experience required.
• 2+ years office or customer services experience preferred.
• Experience in behavioral health setting a plus.

At Central Clinic Behavioral Health, you will not just find a job, you will find a calling, a community, and a place to grow. If you are passionate about behavioral health care and want to be a part of an organization where your efforts truly make a difference, we encourage you to submit your resume today.

Central Clinic Behavioral Health is committed to complying with the Americans with Disabilities Act (ADA) and ensuring equal employment opportunities for all qualified individuals, including individuals with disabilities. If you require a reasonable accommodation to complete the application process, participate in the interview process, or otherwise engage in the recruitment process, please contact Human Resources at human resources
. All requests for accommodation will be handled in a confidential manner and will be considered in accordance with applicable laws and regulations.