Medical Front Office - Patient Service Specialist

Overview

Position: Patient Service Specialist
Location: Cincinnati, OH
Type of Employment: Full-time
Schedule: Monday - Friday (8-5:00/6:00pm)
Compensation: $17.00/hour

When patients enter our outpatient physical therapy center in Cincinnati we want them to have an exceptional experience – starting at the front desk. As a patient service specialist, you ll manage both the patient side and the business side of our center. Don t underestimate the impact you can make on every patient s care experience, even before they leave the waiting room.

• Start Strong:
  Our mentorship and orientation programs ensure a successful transition

Recharge & Refresh Generous PTO to maintain a healthy work-life balance

Your Health Matters Comprehensive medical/RX, health, vision, and dental plan offerings

Invest In Your Future Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

• High School Diploma or GED
• 1 Year of Front Desk Experience

• 1 Year of Medical Office Experience
• Healthcare experience

Equal Opportunity Employer/including Disabled/Veterans